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utility warehouse port issue

It sounds like a split port has happened.

You'll have to speak to UW Customer service and tell them that people can't reach you when they try to call your original number. They will then have to ask your previous number to send over your records again to try and successfully complete the port process.

This generally isn't a quick fix, especially now it's a weekend. But hopefully by the end of next week it's all sorted for you. It really depends what network you're coming from and how willing they are to play nice with the requests.
 
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