whtterz
0
Hey
I have been with Vodafone mobile broadband for just over a month, and the technology, speeds and service are terrible beyond belief.
Promised "up to" 7 mbps, and told I was in a "strong reception area", I find after getting the thing that I actually get 0.5mbps (and that's when I can actually log on), and the customer service has suddenly plummeted.
Now over a month has past I am told I am actually in a black spot and "shouldn't expect any more than what I get."
The customer services are beyond unhelpful, and I can't pay £15 a month for a service I can't actually use half the time.
Edit - it crashes my PC at least 4 times a day too. For laughs, y'know. Great. Messaged the Vodafone help boards, and rang them too, absolutely no joy let a lone a reply.
What can I do?
Thanks in advance
Joe
I have been with Vodafone mobile broadband for just over a month, and the technology, speeds and service are terrible beyond belief.
Promised "up to" 7 mbps, and told I was in a "strong reception area", I find after getting the thing that I actually get 0.5mbps (and that's when I can actually log on), and the customer service has suddenly plummeted.
Now over a month has past I am told I am actually in a black spot and "shouldn't expect any more than what I get."
The customer services are beyond unhelpful, and I can't pay £15 a month for a service I can't actually use half the time.
Edit - it crashes my PC at least 4 times a day too. For laughs, y'know. Great. Messaged the Vodafone help boards, and rang them too, absolutely no joy let a lone a reply.
What can I do?
Thanks in advance
Joe
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