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VDSL diagnostics

Hi everyone,

I have EE 80mb fibre broadband, I'm using a HG612 3B with the latest unlocked firmware and an Asus AC68U.

I don't know much about line attenuation etc and I noticed this today:

g1vXJBT.png


The amount of HEC errors on upstream is pretty insane, also I have no idea if the SNR is good or not, could someone give me some pointers? I am using the bog standard RJ11 EE provided with their crappy router, I might buy a decent one.

Also, I'd like to know if there's anything in these settings that I could disable as I'm using the HG as a modem only, so, in bridge mode. So, NAT, DHCP, etc all is disabled.

YVXIcyW.png


Thanks!
 
The errors reported on the web UI are wrong.

Can you telnet into the modem and post the stats obtained via xdslcmd info --stats please.
 
Do you actually have any problems with the connection?

But I would agree with Alec, something seems off about those error totals and it wouldn't be the first time that a router has reported such things incorrectly.
 
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Hm.. I'm gonna look into how to do that because I have no idea how.

Yes, it used to be perfect, zero issues, but since last week sometimes I get ridiculous high spikes (last a couple of seconds and then go away) when playing CSGO, when I never ever had issues before and the latency has risen by at least >15ms (constant).
 
To install telnet: pkgmgr /iu:"TelnetClient" in command prompt
wait a bit.

Open command prompt and type: telnet
Then o 192.168.1.1 or whatever the IP of the HG612 is
Then login admin/admin
At ATP>, type sh
Then at # type xdslcmd info --stats
 
To install telnet: pkgmgr /iu:"TelnetClient" in command prompt
wait a bit.

Open command prompt and type: telnet
Then o 192.168.1.1 or whatever the IP of the HG612 is
Then login admin/admin
At ATP>, type sh
Then at # type xdslcmd info --stats

Thanks! Although for some reason, whenever it asks me for the password I can't type anything, not even pasting the password... all I can do is press Enter and it fails obviously
 
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Thanks! This is what I got:

Code:
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status:   0
Max:    Upstream rate = 32188 Kbps, Downstream rate = 92304 Kbps
Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 79999 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State:       L0
Mode:                   VDSL2 Annex B
VDSL2 Profile:          Profile 17a
TPS-TC:                 PTM Mode(0x0)
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        9.4             15.3
Attn(dB):        12.2            0.0
Pwr(dBm):        12.4            0.5
                        VDSL2 framing
                        Bearer 0
MSGc:           -6              26
B:              130             237
M:              1               1
T:              0               42
R:              8               16
S:              0.0518          0.3781
L:              21468           5374
D:              16              1
I:              139             127
N:              139             254
Q:              16              0
V:              14              0
RxQueue:                60              0
TxQueue:                20              0
G.INP Framing:          18              0
G.INP lookback:         20              0
RRC bits:               0               24
                        Bearer 1
MSGc:           186             -6
B:              0               0
M:              2               0
T:              2               0
R:              16              0
S:              5.3333          0.0000
L:              48              0
D:              3               0
I:              32              0
N:              32              0
Q:              0               0
V:              0               0
RxQueue:                0               0
TxQueue:                0               0
G.INP Framing:          0               0
G.INP lookback:         0               0
RRC bits:               0               0
                        Counters
                        Bearer 0
OHF:            0               3595090
OHFErr:         0               431
RS:             4142447216              972316
RSCorr:         114722          2136
RSUnCorr:       0               0
                        Bearer 1
OHF:            20733260                0
OHFErr:         0               0
RS:             248798381               0
RSCorr:         0               0
RSUnCorr:       0               0

                        Retransmit Counters
rtx_tx:         11161           0
rtx_c:          2215            0
rtx_uc:         0               0

                        G.INP Counters
LEFTRS:         17              0
minEFTR:        79999           0
errFreeBits:    406368593               0

                        Bearer 0
HEC:            0               0
OCD:            0               0
LCD:            0               0
Total Cells:    3989952125              0
Data Cells:     711191299               0
Drop Cells:     0
Bit Errors:     0               0

                        Bearer 1
HEC:            0               0
OCD:            0               0
LCD:            0               0
Total Cells:    0               0
Data Cells:     0               0
Drop Cells:     0
Bit Errors:     0               0

ES:             0               400
SES:            0               0
UAS:            19              19
AS:             333035

                        Bearer 0
INP:            48.00           0.00
INPRein:        0.00            0.00
delay:          0               0
PER:            0.00            3.98
OR:             0.01            64.22
AgR:            80614.82        20063.54

                        Bearer 1
INP:            4.00            0.00
INPRein:        4.00            0.00
delay:          3               0
PER:            16.06           0.01
OR:             95.62           0.01
AgR:            95.62   0.01

Bitswap:        70782/70782             90/90

Total time = 1 days 20 hours 30 min 54 sec
FEC:            114722          2136
CRC:            0               431
ES:             0               400
SES:            0               0
UAS:            19              19
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 15 minutes time = 54 sec
FEC:            3               0
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 15 minutes time = 15 min 0 sec
FEC:            90              1
CRC:            0               0
ES:             0               0
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Latest 1 day time = 20 hours 30 min 54 sec
FEC:            28959           509
CRC:            0               99
ES:             0               94
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Previous 1 day time = 24 hours 0 sec
FEC:            23762           542
CRC:            0               108
ES:             0               99
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
Since Link time = 3 days 20 hours 30 min 35 sec
FEC:            114722          2136
CRC:            0               431
ES:             0               400
SES:            0               0
UAS:            0               0
LOS:            0               0
LOF:            0               0
LOM:            0               0
 
I used to get speedtest around 78MB down and 18~19MB up.

Now it's at 71MB down and 16.80MB up, hence I assumed the SNR margins could be the cause or something.
 
You've got an excellent line there, with no errors on the downstream for three days of connection.

I suspect it's congestion as your stats are perfect.
 
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