dapling
Member
I'm PoA on my mother-in-law's Sky account (she's in her 80s) and like to try and keep all her phone, broadband and TV services under one account for ease of management. I made the annual 'negotiation' call the other day so I could attempt to get her monthly bills back down to a sensible level. No problem negotiating TV services, however when it comes to broadband I'm shocked that we're getting fleeced £38 pm for a basic 30Mbps service (£43 less a miserly £5 discount). There is no access to full fibre in her area, otherwise I could move her to a £24 deal for 150 Mbps. Seems to me the ISP are holding us ransom for standard VDSL whilst we have no other option to upgrade. No beef when i called to negotiate and I really don't want to put her through the hassle of an ISP switch (or even a Full Fibre upgrade, if it was available) but not sure what other option is left except to pay Sky more than the going price. Unfair?























