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Vipsa Broadband down for 4 hours

vorsprung

Casual Member
I tried to use my Vispa Broadband this morning at 9am and nothing doing. I checked the logs and it seemed to have vanished at approx 7am

I phoned them up repeatedly to ask what was happening and no reply, on hold music for 5 minutes each time.

I phoned up our Scottish office to see if they were affected ( I am in Devon) , they were too.

There is no information on the website, they aren't answering the phone and it's been down for hours.

Come on Vipsa, you can do better than this!
 

petezab

ULTIMATE Member
It's fine here but I can't vouch what might have happened earlier this morning. There doesn't seem to be any similar reports on Vispa's own forums.

Is it working ok now?
 

Vispa

ISP Rep
We not aware of any service related issues today.

As pete has said no other user has reported anything to us (we have already replied to vorsprung CTS ticket already) and 90% calls today have been regarding changes to email (being the current topic of discussion).

Monday mornings ia always a busy period on the phones, today combined with a lot of people with mail authenication issues following the upgrade this weekend to the mail platform. Calls have been answered as quickly as possible.

Martin
 
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