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Virgin Brown Box in Wrong Place

lukefielding

Regular Member
Hiya,

Wondering if anyone has any experience with this - Virgin turned up yesterday when I was out, to install their brown box and bring fibre to my outside wall.

However, the brown box is currently on the front wall, on the right-hand side of my property, whereas the existing BT line, router and all of my networking gear is on the left-hand side of the property.

My engineer is due soon, is anyone aware of whether they'll just be able to externally cable around the front of the house, and into where my router should be? Where the brown box is right now would have awful Wi-Fi coverage if they drill straight in there.

My only other alternative would be to have the modem there, and take the connection over powerlines to my current network cupboard - not ideal whatsoever.
 
Ask them to move the external brown RFoG ONU enclosure to where you actually want it.

Better to do it now. Once and properly, even though it's an annoyance. Discuss with your installing engineer. Don't be fobbed off though, it should be installed how you want it.
 
Ask them to move the external brown RFoG ONU enclosure to where you actually want it.

Better to do it now. Once and properly, even though it's an annoyance.
Surely that would delay me going live? Already had my install delayed a month and really don't fancy that again!
 
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Discuss with the engineer when they arrive.

They should be able to cable and enter through the wall where you wish, as long as the cable route is agreeable to you.
 
It will depend on if this is RFoG or FTTP but it sounds like the contractor has checked (or installed duct) and the distribution fibre will now be "terminated" where the brown box has been sited. It is my understanding VM still use a RFoG to HFC conversion and take coax into the house for the Cable router and that the distance has to be short as they will power the RFoG unit over it.

VM traditionally have simply placed their box on the nearest point of the property and then surface cabled the coax to the room(s) where the Router or TV boxes are located. I don't know whether VM would currently extend the Fibre to another box or the power limit if just coax was used.

Personally, I would raise the issue now rather than any long-term compromises.
 
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