suzie009
0
I have a new hub 3 and am having problems.
After it has been on for a couple of hours it seems to stop broadcasting it's id.
Hence if I switch on one of our laptops it does not find the wifi.
This can be resolved by switching the hub 3 on and off.
This never happened with hub 2.
We have not changed the software on our laptops since moving to hub 3 so it is clearly a hub 3 issue.
I phoned tech support who claimed to have fixed it by doing something over the net. But it still happens.
It happens on hp laptop, mac mini, dell laptop. Never had a problem with any of them before switching to the new hub 3.
Any suggestions on how to resolve this problem? Am considering leaving virgin because I am so fed up with this problem.
After it has been on for a couple of hours it seems to stop broadcasting it's id.
Hence if I switch on one of our laptops it does not find the wifi.
This can be resolved by switching the hub 3 on and off.
This never happened with hub 2.
We have not changed the software on our laptops since moving to hub 3 so it is clearly a hub 3 issue.
I phoned tech support who claimed to have fixed it by doing something over the net. But it still happens.
It happens on hp laptop, mac mini, dell laptop. Never had a problem with any of them before switching to the new hub 3.
Any suggestions on how to resolve this problem? Am considering leaving virgin because I am so fed up with this problem.























