Sponsored Links

virgin install

garbagerich

Regular Member
hi virgin have just upgraded my area, my next door neighbours have virgin installed but nobody else can same postcode, yes they are using openreach ducts. ive phoned virgin multiple times to get connected no joy, keep being passed to differnet departments and no one phones back. ( city fibre and bt exchanges on the list next to come to postcode). how would i get connected? curious that they can only connect 1 property.
 
postcode checker said origianally both neighbours either side of me could but i couldnt, i had the virgin guy check when he was doing the install. same postcode butno joy. postcode checker no says no one can get it. but 1 house has it installed. virgin on the phones keep passing me to support/sales/ technical. but no one can make it so i can order. if they dont wanna take my money thats fine, city fibre coming in to finish area after 7 years from march
 
Sponsored Links
It went live to order for me last month and a week later they changed the site to say coming soon after some issues were identified.

So maybe they’ve found some issues and want to validate the build before focusing on installs.

This is a brand new XGS PON rollout by Nexfibre.
 
Just had a text msg through from virgin saying I can now order yippee. , never had virgin before anything to be aware of. It will be using open ducts so that's sorted bloke same around before . Ta for info and advice
 
Just had a text msg through from virgin saying I can now order yippee. , never had virgin before anything to be aware of.
You might want to wait for April 1st to avoid the mid contract price increase as it's likely this practice may have to be changed (see here). Make sure you get a good deal. On renewal never take the first offer. The best way to get a decent offer with VM is ask to be disconnected and speak with the Retentions team. But even when speaking with Retentions you might not get good offers every time, it depends who do you speak with.
 
Top
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £22.99
132Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £24.00 - 26.00
150Mbps
Gift: None
NOW UK ISP Logo
NOW £24.00
100Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £25.99
145Mbps
Gift: £50 Reward Card
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £22.99
132Mbps
Gift: None
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Youfibre UK ISP Logo
Youfibre £23.99
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (6026)
  2. BT (3639)
  3. Politics (2721)
  4. Business (2439)
  5. Openreach (2405)
  6. Building Digital UK (2330)
  7. Mobile Broadband (2146)
  8. FTTC (2083)
  9. Statistics (1901)
  10. 4G (1816)
  11. Virgin Media (1764)
  12. Ofcom Regulation (1582)
  13. Fibre Optic (1467)
  14. Wireless Internet (1462)
  15. 5G (1407)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules