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Virgin media contact for planning road deployment

Hi there,

I've been trying to get virgin to cable the road where I live, which is a private road. I'm not getting anywhere than the planning has been put on hold and no reason has been given so I can investigate on my side who is slowing down the process.

Is there a contact/department which would be able to get more hands on with this and pass me the right information? The guys on their side so far have not been very useful to giving me further information so I can chase the right people to get this rolling.

Thanks!
 
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