djh100
0
I signed up about 3 weeks ago for Virgin.net.
Received the modem and an activation date of 20th June. Alas, this passed and they have not informed me as to why - all they have said is that BT have delayed the process and will contact me shortly.
I have emailed to ask them what is happening and have received evasive replies. Has anyone had the same problem and is there any way I can find out what the problem is from another source?
Its getting frustrating, but if I cancel and sign up elsewhere I dont know what may happen regarding BT changing my phone line.
Thoughts please! Thanks
Received the modem and an activation date of 20th June. Alas, this passed and they have not informed me as to why - all they have said is that BT have delayed the process and will contact me shortly.
I have emailed to ask them what is happening and have received evasive replies. Has anyone had the same problem and is there any way I can find out what the problem is from another source?
Its getting frustrating, but if I cancel and sign up elsewhere I dont know what may happen regarding BT changing my phone line.
Thoughts please! Thanks























