Chores
0
Am I the only one becoming utterly sick and tired with Virgin Media?
How far away from the advertised 'speed' does 'up to' has to be before it becomes a blatant lie ? Following their line-test (the evidence of which is not beng made available) I am not capable of getting anywhere near the speeds I am paying for despite being less than 2 km away from the nearest 'station'. Technical support seem to be limited to only being able to say 'find your test socket' or 'contact BT' or 'do a speed test'. Crawling around at 26kbps (YES all of 26) doesn't bother them at all, time-outs galore too and I am on a 8MB package (not cable). So far I have spend a small fortune contacting their technical support (premium rate number of course!) and without fail I have to explain the 'past' time and time again (lengthening the phonecall thus more money for Virgin) and only to be told the same thing over and over again. In order to come anywhere near the linespeed 'promised' and thus getting some value for money I have to change my lifestyle and be online from 1am till 5am. Cannot we all 'club together' and do something about this blatant rip-off, lack of decent and above all honest technical support etc etc ? Power of the people and all that. Isn't there some sort of orgenasation that has got the power to act on our behalf ?
How far away from the advertised 'speed' does 'up to' has to be before it becomes a blatant lie ? Following their line-test (the evidence of which is not beng made available) I am not capable of getting anywhere near the speeds I am paying for despite being less than 2 km away from the nearest 'station'. Technical support seem to be limited to only being able to say 'find your test socket' or 'contact BT' or 'do a speed test'. Crawling around at 26kbps (YES all of 26) doesn't bother them at all, time-outs galore too and I am on a 8MB package (not cable). So far I have spend a small fortune contacting their technical support (premium rate number of course!) and without fail I have to explain the 'past' time and time again (lengthening the phonecall thus more money for Virgin) and only to be told the same thing over and over again. In order to come anywhere near the linespeed 'promised' and thus getting some value for money I have to change my lifestyle and be online from 1am till 5am. Cannot we all 'club together' and do something about this blatant rip-off, lack of decent and above all honest technical support etc etc ? Power of the people and all that. Isn't there some sort of orgenasation that has got the power to act on our behalf ?























