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VM XGS PON in Market Harborough

Flagrag

Pro Member
My sister lives in Market Harborough Leicestershire,VM have been installing their new XGS PON network for the last 12 months as an overlay of the existing Docsis network

A few weeks ago an engineer told me when visiting that the new XGS network was now live however when ordering how do you ensure that you get activated on this and not on the Docsis network ? When I looked at the ordering website there seemed no way to know
 
If you go on the website and it offers you Gig2 packages, the ability to add symmetrical speeds, and shows a Hub 5X router for all packages then you’re XGS.

If it shows Gig1 as the fastest available, shows a Hub 3 for packages 500Mb and slower, and offers you services like Borgin TV360 and landline then it’s selling you HFC Cable still.
 
Thank you the engineer must have been incorrect as I have tried various postcodes in Market Harborough they are all offering tv and max of Gig1 services which appears to be still Docsis
 
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Thank you the engineer must have been incorrect as I have tried various postcodes in Market Harborough they are all offering tv and max of Gig1 services which appears to be still Docsis
Same issue here in Rushden, Northamptonshire, XGS is live but cannot order yet, suggesting the backhaul is not in place to do so.
 
Same issue here in Rushden, Northamptonshire, XGS is live but cannot order yet, suggesting the backhaul is not in place to do so.
My area has been like this for at least 18 months now. All the XGS cabs in place, fibred up, and a commissioning engineer I spoke to said it was all live from a network point of view, but still unable to order anything round here other than DOCSIS. Gawd knows what they're playing at.
 
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