Zeddsded
Casual Member
I’ve had a Vodafone fibre connection for about 3 years now (currently their 70Mb/s package).
The speed coming out of the router has been steadily decreasing since December (I used to get a ping of 13 ms and 35Mb/s to 45Mb/s over WiFi).
Following numerous phone calls Vodafone replaced my router (2 days ago). Unfortunately things are now worse.
The ping is now 26ms and despite seeing 58Mb/s hitting the router, I’m only getting 15Mb/s coming out of an Ethernet connection (about 9 on WiFi).
My router is connected to the master socket. I’ve switched off the WiFi and had only one Ethernet connection out of the router... and 15Mb/s is the best speed I’m seeing (Using speedtest.net as advised by Vodafone). I’m pretty sure that this speed is accurate as I can no longer stream 4K Netflix and even YouTube is buffering!
Vodafone have told me that the router is still configuring itself and to give it another 12 hours. Is this likely or am I being fobbed off until I phone them again tomorrow?
Anyone encountered a similar problem and found a solution?
Many thanks.
The speed coming out of the router has been steadily decreasing since December (I used to get a ping of 13 ms and 35Mb/s to 45Mb/s over WiFi).
Following numerous phone calls Vodafone replaced my router (2 days ago). Unfortunately things are now worse.
The ping is now 26ms and despite seeing 58Mb/s hitting the router, I’m only getting 15Mb/s coming out of an Ethernet connection (about 9 on WiFi).
My router is connected to the master socket. I’ve switched off the WiFi and had only one Ethernet connection out of the router... and 15Mb/s is the best speed I’m seeing (Using speedtest.net as advised by Vodafone). I’m pretty sure that this speed is accurate as I can no longer stream 4K Netflix and even YouTube is buffering!
Vodafone have told me that the router is still configuring itself and to give it another 12 hours. Is this likely or am I being fobbed off until I phone them again tomorrow?
Anyone encountered a similar problem and found a solution?
Many thanks.