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Vodafone FTTP - London?

Saladin

Member
Hello,

Does anyone know if Vodafone offer FTTP services in London? My borough (Bexley) has been rolling out FTTP and my road was completed a month ago, with orders being accepted by other ISPs (BT; Sky; Zen etc.).

I have tried both the Gigafast and Superfast post code checkers on the Vodafone website to no avail, in fact the Gigafast post code checker redirects me to the Superfast options.

London isn't listed as one of the available cities for FTTP, are there contractual or commercial reasons preventing them from offering a service? Is anyone aware of Vodafone offering FTTP options in London's 33 boroughs?
 

Mark.J

Administrator
Staff member
ISPreview Team
Vodafone does work with Openreach's FTTP, but it's a fairly recent development, and they don't always seem able to detect recent availability as well as other providers (I imagine this is because they have to do a bit of extra database work to keep their Cityfibre and Openreach sides separate). You could call them and ask, but I doubt their front-line support will understand the underlying network setup.

 

THB

Casual Member
I'm in exactly the same situation and spoke to one of the sales team via Live Chat on their webpage. It turns out that the guy I spoke to on the Live Chat also had this issue so he had asked internally why this was the case. Apparently, Vodafone use their own backhaul from the Exchange and do not rely on BT Wholesale, like Sky/Zen/BT do, and it just means that Vodafone have not built backhaul to the exchange you are connected to.

As this came from front line sales I do not know how accurate this is but it does at least sound plausible.
 

Mark.J

Administrator
Staff member
ISPreview Team
Yes, essentially they seem to be excluding Openreach FTTP on exchanges that they haven't unbundled yet. The reason for that is their packages would need to increase in price if they used BTW backhaul instead.
 
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Reactions: THB

Saladin

Member
Thanks, both, that makes sense. I wish I had known this prior to entering the contract, as I had assumed that all ISPs operated in the same manner, but lesson learned. Oh well, at least they're very competitive on price.
 
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