Ashs
Regular Member
This is what they said...Why would visiting a store help? They need to fill out the form for the back office to push it through.
Kindly be advised that I have been in contact with Vodafone, and they have confirmed that the status of your order on their end is still open. Your order is stuck in the open status and the Online Support Team at Vodafone is not able to assist with this. The Vodafone agent, that I have been liasing with regarding your failed connection, has confirmed that this is due to a system issue on their end. According to the agent, you will need to visit a Vodafone store.
The Vodafone Agent needs to fill in an open order completion form to get the status/order rectified. You will need to provide the Customer Service agent with your account number which is xxx.
My guess is maybe its some form of security issue and need see photo ID or something. Reason i was interested in 5G SA wasn't about speed to be honest more about capacity like when i go watch the mighty potters at the Bet365 every network crumbles at half-time.
Its covered in 5G SA from voda so was hoping a different experience plus the claims of extra battery life. Maybe i'll pop to the store later/tomorrow and see, if it starts getting over complicated i'll tell them forget it.























