Sponsored Links

Vonage UK bring in a fair use policy

NUT

0
Might want to look at this closely if any of you have vonage. (like I do)

Dear

From today 25 April 2008 to help ensure reliability and quality of the Vonage Service we have introduced a fair use policy. The fair use policy applies to all call plans. This policy does not affect the vast majority of our customers. For details please visit http://www.vonage.co.uk/features_terms_service.php
see sections 4.10 and 7 of Vonage terms of service.

Please do not reply to this email as the system is setup not to receive replies.

If you have any questions now or in the future Vonage Customer Care is eager to assist you from 8 a.m. to midnight, 7 days a week. Please visit our help centre at http://www.vonage.co.uk/help.php or send us an email from our Contact Us page at http://www.vonage.co.uk/help_contactUs.php You can also call us free by dialling 150 from your Vonage line or FreePhone 0800 008 6000 from other lines.

Sincerely
Vonage Customer Care
This message was sent from Vonage UK (www.vonage.co.uk) if you no longer want to receive our monthly newsletter, you can unsubscribe using the link below



Their fair use policy:

If during any monthly billing cycle you exceed the fair usage limits set out below we may terminate your service immediately or, at our sole discretion if we consider it appropriate, we may suspend your service and offer you an alternative call plan applicable to your usage. If having offered you an alternative you do not agree to move to the new call plan we reserve the right to terminate your service immediately. Termination charges apply.

Fair Usage Limits
The following fair usage limits (with the exception of any specific call plans listed below) apply to all call plans, including those pre-dating the current version of this Fair Usage Policy.

The service is subject at all times to a limit of 2000 minutes in aggregate during each monthly billing cycle for outgoing inclusive calls to international countries specified in your call plan and for outgoing inclusive calls when calling UK landline numbers starting with 01, 02 and 03.

Calls included in your call plan have a maximum call duration of 4 hours per call, after which time the call will be disconnected.

Latest Version: 14th April, 2008
 
Hmmm thanks for pointing this out.
 
Sponsored Links
Top
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £22.99
132Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £24.00 - 26.00
150Mbps
Gift: None
NOW UK ISP Logo
NOW £24.00
100Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £25.99
145Mbps
Gift: £50 Reward Card
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £22.99
132Mbps
Gift: None
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Youfibre UK ISP Logo
Youfibre £23.99
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (6026)
  2. BT (3639)
  3. Politics (2721)
  4. Business (2439)
  5. Openreach (2405)
  6. Building Digital UK (2330)
  7. Mobile Broadband (2146)
  8. FTTC (2083)
  9. Statistics (1901)
  10. 4G (1816)
  11. Virgin Media (1764)
  12. Ofcom Regulation (1582)
  13. Fibre Optic (1467)
  14. Wireless Internet (1462)
  15. 5G (1407)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules