Skoobaskunk
Member
I'll start off by saying that I class myself as an intermediate user when it comes to all things networking, so I'll readily admit that I have gaps in my knowledge when it comes to detailed networking.
I've been with Community Fibre for 2 years and have been using their service with a Draytek 2927 router, which is connected via my WAN port directly to the Adtran Modem that Community Fibre supplied. On the whole not too many issues in that time apart from the occasional drop in service, or re-boot of their modem until this week.
During the initial contractual period I had been on their 500 Mbs Service, which was coming up for renewal on 21st October so I decided to contact them pre-contractual expiry to upgrade to their cheaper 1Gps, but have been experiencing issues ever since with using file sharing application and accessing my Plex Server remotely, which are now seemingly being blocked despite having port forwarding set-up on the router.
My router is set-up to obtain the WAN/Public IP address automatically and my router shows this as 100.67.xx.xx, however when I go to https://whatismyipaddress.com/ it shows my public IP as 45.xxx.xxx.xx which corresponds with the IP address that shown on my Plex server. I've attempted to release and renew this IP address, but it doesn't change and have also attempted to set a static IP that mirrors the details of the 45.xxx.xxx.xx address, but my connection drops at that point. I've reached out to Community Fibre (no response, will be calling them later today) and Draytek support who seem to be stumped.
Based on some quick research is it possible that the transition to the new service has now put me onto a package that is being delivered across CG-NAT? Starting to regret upgrading now just to save myself £3 a month :-(
Any help or guidance would be greatly appreciated.
I've been with Community Fibre for 2 years and have been using their service with a Draytek 2927 router, which is connected via my WAN port directly to the Adtran Modem that Community Fibre supplied. On the whole not too many issues in that time apart from the occasional drop in service, or re-boot of their modem until this week.
During the initial contractual period I had been on their 500 Mbs Service, which was coming up for renewal on 21st October so I decided to contact them pre-contractual expiry to upgrade to their cheaper 1Gps, but have been experiencing issues ever since with using file sharing application and accessing my Plex Server remotely, which are now seemingly being blocked despite having port forwarding set-up on the router.
My router is set-up to obtain the WAN/Public IP address automatically and my router shows this as 100.67.xx.xx, however when I go to https://whatismyipaddress.com/ it shows my public IP as 45.xxx.xxx.xx which corresponds with the IP address that shown on my Plex server. I've attempted to release and renew this IP address, but it doesn't change and have also attempted to set a static IP that mirrors the details of the 45.xxx.xxx.xx address, but my connection drops at that point. I've reached out to Community Fibre (no response, will be calling them later today) and Draytek support who seem to be stumped.
Based on some quick research is it possible that the transition to the new service has now put me onto a package that is being delivered across CG-NAT? Starting to regret upgrading now just to save myself £3 a month :-(
Any help or guidance would be greatly appreciated.























