Has any one else been sent an email from wanadoo with Ref to there account being closed?
On calling them they pass you from one person to the next then you talk to Billing... Yes and they said they know it has been sent but dont know why!?
does any one else know what they are playing at. My account is up todate etc etc?
Heres a copy of the email:::
Dear xxxxxxx
Your Wanadoo Account
We have had to close your Wanadoo Broadband account.
If you'd like to discuss this with us then call the Broadband Customer Support team on 0870 010 2462.*
Yours sincerely
Philip Mehl
Managing Director, Sales and Communication
* Lines are open 7am to 11pm, seven days a week and calls are charged at national rates. So we give you the best possible service, calls may be monitored for training purposes
This email has been sent from an unattended mailbox. Sorry, but we can't reply to emails sent to this address.
On calling them they pass you from one person to the next then you talk to Billing... Yes and they said they know it has been sent but dont know why!?
does any one else know what they are playing at. My account is up todate etc etc?
Heres a copy of the email:::
Dear xxxxxxx
Your Wanadoo Account
We have had to close your Wanadoo Broadband account.
If you'd like to discuss this with us then call the Broadband Customer Support team on 0870 010 2462.*
Yours sincerely
Philip Mehl
Managing Director, Sales and Communication
* Lines are open 7am to 11pm, seven days a week and calls are charged at national rates. So we give you the best possible service, calls may be monitored for training purposes
This email has been sent from an unattended mailbox. Sorry, but we can't reply to emails sent to this address.