We originally got Virgin because moved into a new flat with no phone line and virgin offered a connection of £30 compared to BTs horrible £122.
Virgin failed to be able to provide an efficient internet service - Cable ? whatever cable is supposed to always be online - we had problems from connection dropping to a high download speed with pages that took so long to load it was worse than having dialup;
I just called BT to see how much it costs to move to a BT phone line - they told me its £122 because virgin line is NPS ( which i googled and couldnt find anything on), and that our landline phone does not go through an exchange ... i am not sure how true this is because i worked in a datacentre for 3 years and am quite sure pretty much all landline phones go through BT and that to connect the current landline we have should not take more than just swapping a cable at the exchange... anyone know how i can find out?
To make it worse after 12 months of complaining bout the quality of service they doubled our bill the month the contract was up! scumbags .... any suggestions for a cheaper swap over or another cable provider would be good!
Virgin failed to be able to provide an efficient internet service - Cable ? whatever cable is supposed to always be online - we had problems from connection dropping to a high download speed with pages that took so long to load it was worse than having dialup;
I just called BT to see how much it costs to move to a BT phone line - they told me its £122 because virgin line is NPS ( which i googled and couldnt find anything on), and that our landline phone does not go through an exchange ... i am not sure how true this is because i worked in a datacentre for 3 years and am quite sure pretty much all landline phones go through BT and that to connect the current landline we have should not take more than just swapping a cable at the exchange... anyone know how i can find out?
To make it worse after 12 months of complaining bout the quality of service they doubled our bill the month the contract was up! scumbags .... any suggestions for a cheaper swap over or another cable provider would be good!























