IanCass
Regular Member
I had to power down my router over the weekend and when it came up, I got a private IP. Seems I'm now on CGNAT. I've emailed their support and got the following answer:-
I've asked for a date when this will be available. Luckily, I'm on a rolling month contract so I'm perfectly happy to move ISP if they can't resolve this swiftly.
I hope you are well.
I'm sorry this has happened, it's due to you migrating from one of our networks to another. Meaning you would of lost your private IP.
Luckily the Static IPs for Network 2 customers, such as yourself. Are imminent and you are currently on our waiting list. Meaning we should have this issue solved soon.
I apologise I could not solve this problem today. But please do contact us if you have any further questions.
I've asked for a date when this will be available. Luckily, I'm on a rolling month contract so I'm perfectly happy to move ISP if they can't resolve this swiftly.
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