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Website / Server Problems

Mark.J

Administrator
Staff member
ISPreview Team
#1
No doubt some of you have noticed that parts of ISPreview have been either offline or slow to respond over the past few days, usually when trying to add content (e.g. making a forum post, new review or news comment etc.).

Essentially a few faults have occurred in the RAID array and the checks needed to determine how extensive the problem is do sadly take a long time to run on live servers, as well as lots of CPU cycles. Once completed the server team will have to swap out some of the old hardware for new kit.

The nature of this means that we could be seeing some disruption until later this week. In the meantime a big chunk of ISPreview has been locked to a static cache, which is why new news comments aren't showing immediately. This means we can still display most of the core content without taxing the CPU or SQL database too much, although adding content remains slow.

On top of that I've had reports from some Virgin Media and Zen Internet based users that they cannot access the site due to an SSL or connection error, which is odd since most others can still get through. This may be related to some of the hardware damage / corruption but we have to fix the main fault first before investigating the others.
 
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