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What exactly is Fibre Heroes Installation?

Hi,
Looking to upgrade my broadband from poor FTTC to FTTP now that Fibre Heroes has installed equipment on the pole outside my house.

However I am not certin to what is going or will be installed.

I am currently on FTTC with phone and broadband to ISP SKY.

If I get a Fibre Heroes ISP (most likly idnet or Octoplus etc) but what will be installed/taken away.

1) Will my existing copper landline be disconnected and my house moved over to fibre for broadband & phone?

2) Would it just be a fibre cable installed and thus keep the existing copper landline.

3) Will BT have access to the Fibre Heroes Optic cables eventually as BT say they are doing FTTP sometime between now and 2026 as I can't see BT installing there own boxes on each pole when other ones are already there.

Sorry for the questions
#
STG
 
Hi,
Fibre Heroes is a sepertate network builder from Openrach that own your copper line, You will likly have to cancel your current provider once your new fibre is installed

BT wont use any other network other than OR, Who will likely install their own Fibre along side Fibre Heroes

See this video on install for Fibre Heroe -
 
Thank you for sharing my video @Bawlk you beat me to it 😊

Hopefully my install video will answer most of your questions @SniffTheGlove

As Bawlk says Fibre Heroes are totally separate to Openreach and BT so will not touch your existing copper line which you can either keep that service alongside the new one paying for both or cancel the copper service when the Fibre Heroes line is up and running.

In terms of a landline service if you want to keep this then you will need to sign up to a VOIP package with your new provider or with a separate dedicated VoIP provider like one of these https://www.ispreview.co.uk/index.p...ted-home-voip-providers-for-uk-consumers.html
 
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