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What to do about Debt Collection Agency Letter?

DavidSWP

Casual Member
Contact them again and tell them that you cannot get a deadlock letter from a company that is not communicating with you. Ask them for help to resolve this since Fast4 failure to respond to contact should be taken as a dealock in communication, again report to trading standards and OFCOM


CISAS said that Fast4 aren't obliged to send a Deadlock letter. They said I'd have to wait 12 weeks before I could lodge a complaint. So I asked them what if Fast4 took it to county court in the mean time and they said that if it goes into the court sytem then there was nothing CISAS could do because it was out of their hands. I then asked what was the point in CISAS in this sort of case and they said that said 'I don't know'. Maybe I got a bad operator or something but they kept saying that they weren't an advisory body so I suppose I can't really expect advise from them.

Already complained to TS. Not done OFCOM yet, I'm busy writing the letter that I'm going to copy to Fast4, the debt collectors and OFCOM.
 

Mel

ULTIMATE Member
Looks like I have to either turn up at their county court to fight the case (which could be hundreds of miles away). Or issue a counter claim with my local county court.

You should seek advice from the CAB or consumer direct, but I think you should be able to ask for the case to be transfered to your nearest county court.

http://www.adviceguide.org.uk/index/your_rights/legal_system/small_claims.htm

Which court deals with the case


If the case is for £15,000 or less, it can be started in any county court.



The court will then transfer the case automatically to the defendant’s nearest county court if:


the case is defended, and
the claim is for a fixed amount, and
the defendant is an individual, not a company.

In other cases, either party can ask for the case to be transferred to another county court.
 
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