looking to possible move to another isp just wondering if these are worth a try ?
We are not on ISpreview because we asked Mark to remove us. We were in the top ten for some time back in maybe 2007/ 2009 ,as a guess. Then we received a series of really bad reviews with very low scores. Due to the size of our customer base at the time, between 500 & 1000, we could usually identify who had left any review good or bad. But these reviews had no relevance to any complaint we were aware of plus there were several all in relatively close succession which made us very suspicious. We asked for the reviews to be investigated and removed where appropiate but this was refused. At the same time one company new to Ispreview were getting a series of 10/10 scores in very very close succession. Maybe it us not asking our customers,but from our expereince not that many of our customer bother to leave reviews, normally it is only the ones that are really really happy, having come from a bad experience with their previous ISP or those that are reallly unhappy and thankfully we don't really get any of those. So at that time we lost faith in the reviewing system. Some sites that offer reviews ( clearly not ISpreview) do so for the commission they recieve when the site visitor selects a link from the review site and signs up with that IPS . These sites only have large ISP's listed.You seem to infer that ISPr isn't truly independent.... but I personally wouldn't recommend looking elsewhere because out each of those sites as combined, you've only had one feedback post in the last 12 months so some could say that they don't really speak for themselves as a lot can change in that time, especially in this industry.
What would be more interesting is why you're not on here. Mark?
To be honest following the above, we didn't realise that threads related to Naims were still on Ispreview. We do visit the site at least once a week and sometimes tweet articles from the site, but we didn't think to look at the Forums. We will keep an eye on them from now on.Trustpilot, werent they in trouble a year or two back for some dodgy reviews??
Taking SIX YEARS to defend yourselves doesnt really speak highly of customer service.