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who can install the line/broadband asap

hi,

i ordered two business lines with ADSL for our new office, the engineer came on the installation day and only installed one line , told us that another engineer has been assigned the job, the other engineer never turned up, when i contacted BT they told me that engineer did turn up but unable to get access to the property (liars) , i was there all the time, receptionist was there all the time. now they have allocated 3rd of October for the new installation date, which will be very late as the business heavily rely on internet. is there any other ISP who can install the line/broadband asap within a week. by the way the line which was installed is still waiting for broadband activation, BT is such a waste of time. please help

Thanks
 
You can often ask for the ISP to "expedite" your order and that might speed the process up, although this might attract an extra charge. I would recommend Zen Internet and AAISP if you're looking for a business centric alternative to BT.
 
http://www.ispreview.co.uk/index.ph...service-provision-for-business-customers.html

ISPs may only use this short term process if an end user has:

* Placed an appointed provision order and the first available accepted appointment is greater than 20 working days from the order placement date AND

* Your end user’s ability to maintain their business continuity would be compromised due to the date of the first available appointment (for example an existing customer moving to new business premises with no service on the date they move in) AND

* The order has not already been escalated or expedited via any of the offered Openreach products or processes AND

* The order amendment is not required as a result of CP error, in which case the existing CP resolution process must be used

Tom - www.mouselike.org
 
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thanks, they have expedite it a few days earlier but this date is still after we move in to the new premise, UK is the place where people rob/bullied you legally in a very polite way.
 
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