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Who installed fibre outside a business entrance?

posix

Member
Several months ago a client alerted me that some contractors installed fibre to the door of their business, but they didn't ask the contractors who they worked for. I assumed it was BT, but now several months later https://www.openreach.com/fibre-broadband says "We don’t have plans to upgrade your area yet to our fibre services". Any suggestions how to find out who installed it?
 

Lucian

ULTIMATE Member
Are there any sockets or similar that could carry the name of the company doing it? .... Otherwise we'd need to resort to crystal balls..
 

Mark.J

Administrator
Staff member
ISPreview Team
Curious, generally an operator wouldn't run fibre all the way to the door unless an order had been made. It usually stops at the pavement outside. Perhaps searching through some historic planning or road permissions at your council (not always possible - varys from place to place) may help to pin it down.
 

candlerb

Regular Member
If you give the name of the town or city where this happened, there might be a clue.

But if it's not part of a wider rollout - only this property got a connection - then it seems likely that someone in that building ordered a leased line. The Openreach status message refers to FTTP, which is a completely separate type of network.

When you say the fibre went to the "door", what does it look like? Is there a small lidded box in the ground, known as a "Toby" box - or did they bring the fibre inside? Does it have any writing on it? If you can post a photo of the termination, it may be recognisable.
 

posix

Member
Thank you all for your helpful questions and suggestions. Mark.J's suggestion about planning or road permissions inspired us to query the council for who obtained the permit for the work, and they identied "G-Network" as the company that contracted the work. Now we know who to query!
 

vcommsmind

Top Member
Several months ago a client alerted me that some contractors installed fibre to the door of their business, but they didn't ask the contractors who they worked for. I assumed it was BT, but now several months later https://www.openreach.com/fibre-broadband says "We don’t have plans to upgrade your area yet to our fibre services". Any suggestions how to find out who installed it?
Photos of what has been installed/run?
Inspection chambers stating who?
Anything specific like location to go on?
 
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