Barnet
ULTIMATE Member
There seems to have been some sort of widespread outage this morning on Community Fibre.
Nicely summed up by this extract of a post on Twitter:
"Fibre internet is down in our locality IG5, this morning at 7.30am. Downdetector showing a spike of 700+ reports this morning too. ONT and router connections checked and rebooted."
It was fixed after about an hour for me.
A change in the public IP address (via CG NAT) but the same 100.70.xxx.xxx address.
It seemed like DHCP on CommunityFibre's network had failed but that might have been a symptom rather than the cause.
All lights were green on the ONT and I could see my router trying to communicate with the ONT (flashing interface light) but the router (which uses ARP as the test of the network being up) saw Community Fibre as "down".
As the first thing I did was power cycle the ONT then the router any saved configuration would have been lost and this may have contributed to what I observed.
I was using my phone on WiFi when the connection dropped and (unsurprisingly) that said "no internet connection".
I tried a few pings before power cycling and I couldn't get anywhere beyond my LAN via Community Fibre.
Now sorted but not ideal.
I also now can't track down Community Fibre's service status page.
Nicely summed up by this extract of a post on Twitter:
"Fibre internet is down in our locality IG5, this morning at 7.30am. Downdetector showing a spike of 700+ reports this morning too. ONT and router connections checked and rebooted."
It was fixed after about an hour for me.
A change in the public IP address (via CG NAT) but the same 100.70.xxx.xxx address.
It seemed like DHCP on CommunityFibre's network had failed but that might have been a symptom rather than the cause.
All lights were green on the ONT and I could see my router trying to communicate with the ONT (flashing interface light) but the router (which uses ARP as the test of the network being up) saw Community Fibre as "down".
As the first thing I did was power cycle the ONT then the router any saved configuration would have been lost and this may have contributed to what I observed.
I was using my phone on WiFi when the connection dropped and (unsurprisingly) that said "no internet connection".
I tried a few pings before power cycling and I couldn't get anywhere beyond my LAN via Community Fibre.
Now sorted but not ideal.
I also now can't track down Community Fibre's service status page.
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