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xilo adsl down?

Bob2002

ULTIMATE Member
All seems fine here (C&W LLU). :hrmph:
 

Mark.J

Administrator
Staff member
ISPreview Team
Could be a local issue but hard to say without more data, such as what package you're on and what part of the country you're in? On the other hand there might be a problem at your end.
 

uno

ISP Rep
Sorry to hear of the issues...

Peak times for our users are actually in the day (more business users) so are not during the evening periods.

If you are seeing issues mainly in the later hours, it could indicate line issues.

If you've not already done so, please drop us a ticket and we'll take a look for you but we can be certain this isn't a network issue as it isn't affecting other users.

Matt
 
Last edited:

Gofast

Regular Member
Have seen you "review" today ............. seems somewhat unfair as you knew the phone support times when you signed up.

Matt gives support here and at TBB and we have an active support forum at Xilo where you can have ask for assistance any time, plus there is the ticket system within your MY Xilo control panel.

I haven't seen anyone else having issues so it seems more likely an event local to you.
 
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