Sponsored

xilo adsl down?

Mark.J

Administrator
Staff member
ISPreview Team
Could be a local issue but hard to say without more data, such as what package you're on and what part of the country you're in? On the other hand there might be a problem at your end.
 

uno

ISP Rep
Sorry to hear of the issues...

Peak times for our users are actually in the day (more business users) so are not during the evening periods.

If you are seeing issues mainly in the later hours, it could indicate line issues.

If you've not already done so, please drop us a ticket and we'll take a look for you but we can be certain this isn't a network issue as it isn't affecting other users.

Matt
 
Last edited:

Gofast

Regular Member
Have seen you "review" today ............. seems somewhat unfair as you knew the phone support times when you signed up.

Matt gives support here and at TBB and we have an active support forum at Xilo where you can have ask for assistance any time, plus there is the ticket system within your MY Xilo control panel.

I haven't seen anyone else having issues so it seems more likely an event local to you.
 
Top
Promotion
Cheapest Superfast ISPs
  • Hyperoptic £21.00 (*25.00)
    Avg. Speed 50Mbps, Unlimited
    Gift: £50 Shopping Voucher
  • TalkTalk £21.95 (*36.00)
    Avg. Speed 38Mbps, Unlimited
    Gift: None
  • Post Office £22.90 (*37.00)
    Avg. Speed 38Mbps, Unlimited
    Gift: None
  • Direct Save Telecom £22.95 (*29.95)
    Avg. Speed 35Mbps, Unlimited
    Gift: None
  • Onestream £22.99 (*34.99)
    Avg. Speed 35Mbps, Unlimited
    Gift: None
Prices inc. Line Rental | View All
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Promotion
The Top 20 Category Tags
  1. BT (2528)
  2. FTTP (2246)
  3. FTTC (1671)
  4. Building Digital UK (1615)
  5. Politics (1442)
  6. Openreach (1428)
  7. Business (1255)
  8. Statistics (1108)
  9. FTTH (1101)
  10. Mobile Broadband (1054)
  11. Fibre Optic (977)
  12. Ofcom Regulation (922)
  13. 4G (917)
  14. Wireless Internet (917)
  15. Virgin Media (868)
  16. EE (601)
  17. Sky Broadband (598)
  18. TalkTalk (583)
  19. Vodafone (531)
  20. 3G (416)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules