It appears that all is not lostIt is disapointing as the blockage is about 2 to 3 feet from the manhole on the pavement, the other 40 odd meters is clear right up the drive. I may be forced to stay with Virgin as my contract with them ends in July and to leave I need to give 30 days notice. I ordered Youfibre as soon as they went live in the first week of March.
The Youfibre customer service seems very good I'm just sorry that I dont think I will be trying the product.
There some streetworks booked to repair the duct?It appears that all is not lost
Fingers crossed
There some streetworks booked to repair the duct?
I have been informed that permissions have been requested from, Openreach and the Local Council, and Netomnia are aiming for all remediations to be completed by the 12/05/2023
Netomnia\Youfibre's communication is first class, if they say they will contact\ring you they do, a good measure of a company is how well they deal with a problem, so far I'm very impressed.
In regards to the delays, it seem there where some issues with the back haul which connects the service to the exchange.
Therefore, we hope to connect your community by December 2023 with full fibre services.
They said they were coming too Scarborough a while ago, then suddenly removed all traces of itI have been informed that permissions have been requested from, Openreach and the Local Council, and Netomnia are aiming for all remediations to be completed by the 12/05/2023
Netomnia\Youfibre's communication is first class, if they say they will contact\ring you they do, a good measure of a company is how well they deal with a problem, so far I'm very impressed.
Youfibre are definatly at and working in my location I have neighbours who are already using it. My connection is, hopfully, a simple matter of unblocking a duct.They said they were coming too Scarborough a while ago, then suddenly removed all traces of itthey didn’t seem to have an answer :/
over a year? damn. They went crazy doing build here. I would see them popping up on bidb / one network doing works all the time and then it went quiet around dec/jan. Now I see a load of work being done again so they were being honest when they told me they were still building out the town. But it's a small town and I'm surprised they're still building.@dabigm I set up contract back in summer 2021. Still waiting. Now they promised by end of year. (PE133T.) Wisbech.
I lost hope to get Youfibre instead that cables already in poles for over a year.
Just need to wait and hope... . Can be lucky and get soon, but if they got smallest issue, looks will be long delays.
This is what they told me:
They are very, very focused on cost of build. Something like a blocked duct they'll fix, new poles they're usually fine with but where a very few customers need a ton of new duct it's a hard 'no' from Netomnia.over a year? damn. They went crazy doing build here. I would see them popping up on bidb / one network doing works all the time and then it went quiet around dec/jan. Now I see a load of work being done again so they were being honest when they told me they were still building out the town. But it's a small town and I'm surprised they're still building.
I am very hopeful to get connected, there's no reason to think I won't considering the CBT is not exaggerating literally at the end of my driveway about 7 metres from my house and there is clear ducting between me and that (was inspected by openreach a year ago when I asked for an FTTPoD on-site survey). Just getting a bit impatient now lol. If they miss the June/July date and they probably will, then it will be 1 year since cabling.
31/05/2022 - First letter from Netomnia stating work to start soonI'm curious those of you that have YF how long did it take from the contractor doing the cable work to being able to place an order / having it fitted. As mentioned back in March they wired up our street last August, and every date they've given me has been missed. The last one they said May. Contacted again today, now June/July. It's coming up to almost a year since they cabled the street!
hows the speeds/pings?I am now connected to Youfibre![]()
Streetworks and install in a single day: nice!I am now connected to Youfibre![]()