Thank you for ordering a Zen Full Fibre Regrade
Your service changes will take effect at a time between 8.00am and 11.59pm on the date shown below:
Your order
Minimum Contract Period:24 Months
Date Order Placed: 11-Jul-2020
Order Number:
Existing Zen username:
Phone Number:
New Product: Full Fibre 500
Your order is currently being processed and a work request has been placed with BT so that your service can be regraded at the local exchange.
We will contact you as soon as we receive a confirmed date for your regrade, using the email address provided with your order. Upgrades are typically completed within one business day. Downgrades should complete on your next billing date.