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Work in progress, since 11/07/2020 15:07
Manually place modify order with BT Wholesale - IN PROGRESS FOR 20 DAYS
Last Escalation: AMBER on 13/07/2020
Sounds legit. I had Full Fibre 500 installed yesterday, and I'm not seeing speeds better than 300/50. I'm on the phone to them now though, as if I have to wait until mid August I'd rather cancel.It’s affecting all providers and relates only to greenfield connections (new build houses) and won’t be fixed until mid August
Work in progress, since 10/07/2020 11:13
Manually place modify order with BT Wholesale - IN PROGRESS FOR 23 DAYS
Last Escalation: AMBER on 16/07/2020
Thank you for ordering a Zen Full Fibre Regrade
Your service changes will take effect at a time between 8.00am and 11.59pm on the date shown below:
Your order
Minimum Contract Period:24 Months
Date Order Placed: 11-Jul-2020
Order Number:
Existing Zen username:
Phone Number:
New Product: Full Fibre 500
Your order is currently being processed and a work request has been placed with BT so that your service can be regraded at the local exchange.
We will contact you as soon as we receive a confirmed date for your regrade, using the email address provided with your order. Upgrades are typically completed within one business day. Downgrades should complete on your next billing date.
Wait for KCI-2 - IN PROGRESS FOR 36 MINUTES