Is there a fix at all for the faulty units that won’t connect to 5g or is it RMA only?
Reason being I’ve been given an NR5103e from a friend but it simply will not connect to 5g at all - hence then giving it away. I’ve tried locking the bands etc with no joy. my own h112-370 happily blasts away at 800/900mbit on 5g in the same location on smarty. Same sim in the zyxel and it’s 250mbit max as it’s only connecting on 4g+/LTE.
Hi Gandi69,
I don't think anyone at all had any joy with the faulty batch, they all had to return them for another router.
Not sure if anyone kept them long enough for a firmware update to see if it made any difference, is it on the latest b14?
I too was a little worried that all 4 of mine were faulty as I had no 5G (n78) to confirm all was well.
What made it worse was that my local mast had a false 5G signal added quite recently and my mobile, tablet and Huawei CPE Pro 2, even the EE NR5103 all showed they were receiving 5G, but the three NR5103E never showed 5G was available at all, that made me suspect the worse.
When EE added n28 5G in the other end of town, I could band lock and I could receive n28 5G ok, but I don't know if the main problem with the faulty units was just that they couldn't receive n78 5G.
Quite recently I noticed a blue globe on my three router which I hadn't ever seen before, so I assume some distant PoW must have had a bit of a power boost, and on checking the router, sure enough, it is indeed n78 5G which made me very happy.
I still haven't got round to checking the other 3 routers with a three sim yet though, will do that when the next firmware update arrives as you need a three sim inserted to actually receive the firmware update.
As far as I know, we never discovered what was actually wrong with the faulty units though.
