TalkTalk UK Broadband ISP Interview - ISPreview
TalkTalk UK Broadband ISP Interview
By: Mark Jackson - December 21st, 2009 : Page 1 -of- 3
"TalkTalk has also become an outspoken critic on issues such as opposition to the disconnection of illegal file sharing suspects"

TalkTalk Logo TalkTalk first truly began life in 2003 after its parent company, the Carphone Warehouse (CPW), launched a residential landline service. This service was based off CPW’s prior 2002 acquisition of Opal Telecom, which brought with it the flexibility of a landline network. The TalkTalk that most people know today began life towards the end of 2004 with the launch of its combined broadband and phone calls package (the broadband aspect became “free” in 2006).

Today TalkTalk, which took ownership of AOLs customers in 2006, is moving towards greater independence from CPW and recently completed the acquisition of Tiscali UK, which catapulted them into a position of being the second largest broadband provider in the market with over 4.1m subscribers. Since then TalkTalk has also become an outspoken critic on issues such as opposition to the disconnection of illegal file sharing “suspects” and the 50p next generation broadband tax.

Naturally we wanted to know more about TalkTalk’s current position on these issues and have conducted a short interview with the ISP to gain a few answers. The provider gave us responses from several different individuals and as a result this interview is credited to TalkTalk in general rather than a specific person.

1. Who are you and what do you do?

ANSWER: Over the last five years TalkTalk has invested over £1 billion to transform the UK broadband and voice market into the most vibrant and best value in the world.

Today, we deliver broadband to more UK homes than any other operator and are consistently voted the best value broadband provider in the UK residential market.

We continue to believe in bright ideas, big or small - such as our 'emergency tariff' for customers hit by the economic downturn. Ideas to keep bills low, make the internet a safer place, and provide a more reliable broadband connection.

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