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ISPreview asks ClaraNET what it thinks about unmetered ISP solutions |
 11) A lot of ISPs like Freeserve fail to announce there limits, such as the recommended hourly usage per day and or the total usage per month, why is this and do you think it'll ever change? This has been the cause for many people finding themselves kicked off a service (Freeserve, Breathe etc. etc.). Consumer confidence in ISPs has waned this year as a result of many ISP's failing to deliver decent quality unmetered deals at realistic prices. I think the reason for that is that many ISPs simply underestimated their customers' usage on an unmetered product. It will certainly change next year as ISPs strive to avoid the problems that others have faced this year, and as wholesale unmetered access becomes more freely available and more cost effective. 12) What group of people (age/orientation/employment etc.) do you most find are making use of your current unmetered products and why? Sorry, confidential. 13) Why is broadband so much faster and technically less limit prone (limitless - daily usage, speeds etc.) when on a scale standard modem/ISDN dial up ISPs could potentially cost as much as x6 that of a £50 broadband connection? The reasons why they are faster vary between broadband products. DSL for example is faster than a modem on the same line because it uses high frequency carrier waves to encode a digital signal for transmission down the copper whereas a modem has to generate those carrier waves itself using a very narrow band of frequencies designed originally to handle voice only. The reasons why they are charged differently are historical. Modems use the voice network and the accounting and billing infrastructure has been developed for voice traffic which differs considerably from data in terms of the call patterns. There is considerable inertia in the way the pricing is structured because one company controls such an enormous proportion of the call origination that alternative competing schemes have very little impact. 14) What, in your opinion, is the reason people are still having to pay such a vast amount to rent a standard BTHomeHighway line out per month? You'd have to ask BT (and Oftel) why they charge what they do. 15) If you could change the industry in any way then what would it be? Move it to Bermuda :) [Print Page | Next Page (4)]>>
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