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Mobile Broadband Interview - part 1 (T-Mobile)
By: Mark Jackson - Oct 8th 2007 : Page 2 -of- 3
"Modern HSDPA/HSUPA 3G mobile broadband technologies have the potential to deliver speeds up to around 14Mbps downstream"

2. Modern HSDPA/HSUPA 3G mobile broadband technologies have the potential to deliver speeds up to around 14Mbps downstream, will we ever see mobile operators able to offer this (what aspects hold such advances back)?

It is very conceivable that we will see these types of speeds in the years ahead.  At T-Mobile we are continually looking evolve our Mobile Broadband service both in terms of speed and coverage.

3. Some operators have found it necessary to restrict services such as VoIP and P2P, limiting the technologies attractiveness to modern surfers. Will we see more flexibility in the future or is this something mobile broadband users must learn to accept as par for the course?

T-Mobile aims to provide the best service to the greatest number of people. To do this it is important that we focus our capacity on the requirements of the greatest number of our customers. Although services like P2P, etc are growing they represent a very small number of our current customers.

4a. Do you see the new generation of mobile broadband technologies and related services as someday becoming truly competitive with fixed-line based equivalents (ADSL, cable etc.)?

Several are nearly there already.

T-Mobile was the first company in the UK to provide a Mobile Broadband tariff that didn't include any run-on-rates (Web'n'walk Plus) and a fair-use-policy that was far greater than the average users requirements (3GB). These tariffs allow our users to decide whether they wish to utilise Mobile Broadband as their sole access to the internet or supplement it with ADSL in the home.

4b. What economic and/or technical problems typically restrict mobile operators from being able to offer higher data usage allowances and could they cope with offering similar usage flexibility to that of their cheaper fixed-line counterparts?

T-Mobile does not believe in 'data allowances' and has since October 2006 focused on providing tariffs that focus on a customer’s usage requirements. Our core Mobile Broadband tariff, Web'n'walk Plus, has a fair-use-policy of 3GB and is perfect for the everyday user, whereas Web'n'walk Max has a 10GB fair-use-policy and is focussed on customers that are likely to upload and download files far more frequently.

5. Why do some business Mobile Broadband packages increasingly appear cheaper than their residential counterparts, shouldn’t it be the other way around? For example, Vodafone will add 120MB’s worth of data usage to your contract for £7.50 per month (not including mobile rental) but charge £25 per month for a business package offering 3GB (+£49 for USB modem)?

At T-Mobile our aim is to offer the best value to all of our customers, whether business or consumer.

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