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Top of the Worst – Annual Summary of UK ISP Advertising Complaints

29th Dec, 2014 (12 Comments)

Mirror.. mirror on the wall, which broadband ISP will suffer the most upheld advertising complaints of them all. As another year passes by, ISPreview.co.uk takes a quick look back to see how many complaints fixed line broadband providers garnered from the United Kingdom’s Advertising Standards Authority (ASA) and whether tougher action is needed to stop abuse.

Interview – Hyperoptic Talks UK 1000Mbps Broadband Coverage, TV and Uptake

10th Nov, 2014 (6 Comments)

It’s been three years since Hyperoptic stepped out from the ashes of BE Broadband to became one of the first ISPs to build an ultrafast (1000Mbps) Fibre-to-the-Building (FTTP) broadband network for homes in London. Some doubted their prospects, but the gamble paid off and now the ISPs boss, Dana Pressman Tobak, has stopped back at ISPreview.co.uk to give us an update.

ITS Technology Talks Fair Fibre Optic Marketing and Broadband Rollouts

20th Oct, 2014 (1 Comment)

The Chief Executive Officer of IT services provider and fibre optic builder ITS Technology, Roy Shelton (MBA), has told ISPreview.co.uk as part our exclusive interview that broadband development in the United Kingdom “cannot only rely on the public sector for investment” and more must be done to foster the smaller and more agile operators.

Interview – BDUK CEO Talks FTTP, Council Broadband Maps and BT Competition

8th Sep, 2014 (15 Comments)

A lot has been said about the ups and downs of the Government’s national Broadband Delivery UK scheme, not least with regards to the lack of detailed coverage maps, BT’s dominance of the contract(s) and how the final gap of 5% will be closed. ISPreview.co.uk has today roped in the CEO of BDUK, Christopher Townsend, to answer some of the most common queries.

AVM Interview – The Future of FTTC and Ultrafast Broadband Routers

1st Sep, 2014 (3 Comments)

Most broadband ISP consumers in the United Kingdom are probably familiar with major Internet router and modem kit manufacturers like NetGear, Asus and so forth. But many probably won’t be as familiar with the name AVM, which has recently become much better known thanks to their latest line of advanced but affordable ADSL and VDSL (FTTC) FRITZ!Box routers.

Let’s Stop Having Different UK Definitions for “Superfast Broadband”

26th Aug, 2014 (27 Comments)

What is “superfast” or “fibre broadband“? The answer seems to vary depending upon whether or not you’re asking a Local Authority (council), the Government’s Broadband Delivery UK (BDUK) office, mobile operators or the national telecoms regulator. The situation has become ridiculously confusing.

The Forgotten Importance of Broadband Internet Upload Speeds

20th Aug, 2014 (60 Comments)

Hands up if your broadband ISP makes the upload (upstream) speed of your Internet package clear on their advertising? We thought not. Sadly only a few of the major ISPs even bother to advertise upload performance and those that do only tend to show it on certain products. But how fast you can push information into the online world does matter and its importance is growing.

Do We Really Need “Superfast” Broadband?

27th Jul, 2014 (62 Comments)

Do we really need 1Mbps, 10Mbps, 100Mbps or even 1000Mbps (1Gbps) of Internet download and upload speed to enjoy the online world? It’s an interesting question and one with many different answers, usually depending upon both your perspective and personal expectations. But how much Internet speed is really enough?

Interview – CityFibre Talk 1Gb FTTP Rollout with Sky Broadband and TalkTalk

9th Jun, 2014 (17 Comments)

The Director of Strategy and Policy at urban fibre optic developer CityFibre, Mark Collins, has today revealed more to ISPreview.co.uk about their Joint Venture plans with Sky Broadband and TalkTalk to roll-out an “ultra-fast” 1000Mbps capable Fibre-to-the-Premises (FTTP/H) broadband network for UK homes in three cities, starting with York.

UPDATE2 Breaking Down the UK Costs of 330Mbps FTTP on Demand Broadband

28th Apr, 2014 (52 Comments)

BTOpenreach’s new FTTP on Demand (FoD) product offers the attractive potential for anybody within reach of an FTTC capable line to order a full fibre optic broadband connection, which can deliver stable speeds of 330Mbps (30Mbps uploads) using Fibre-to-the-Premises technology. But have cost and confusion killed the attraction.

4G Mobile Broadband Could Doom Public WiFi Wireless Internet Hotspots

23rd Apr, 2014 (9 Comments)

Public WiFi hotspots have become increasingly common over the past few years and now even the government’s £150m Super-Connected Cities Programme (SCCP) is seeking to boost their coverage. But is such investment becoming a waste of money and might we be about to witness the end of public wifi as we know it.

The Tricky Question of Censorship and Age Verification via Broadband ISPs

17th Apr, 2014 (5 Comments)

One of the more puzzling aspects of the on-going political debate over Internet censorship (Parental Controls) is the issue of Age Verification, which has some politicians aggressively calling for a system that can verify an Internet user’s age before the ISPs network-level filters can be disabled. But is it even possible and do we really need it?

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The Importance of Connecting ADSL and FTTC Broadband via Twisted Pair Cable

3rd Feb, 2014 (11 Comments)

It’s often painfully easy to find yourself buying or receiving the wrong sort of RJ11 telephone cable to connect between a BT faceplate / master socket and your ISPs broadband ADSL / VDSL (FTTC) modem or router. Sadly this can have an impact on your lines performance so it’s important to understand why and if you should care.

The Best Broadband ISPs for 2014 – ISPreview UK Editors Pick

6th Jan, 2014 (15 Comments)

It’s no fun having to walk the United Kingdom’s minefield of often confusing broadband ISP choices, where internet speeds can vary due to a multitude of often opaque factors and service quality frequently fails to match expectations. So here’s our annual editors pick to help out. IMPORTANT: This article has now been superseded by the new 2017 edition – The Best Broadband ISPs for 2017.

Broadband Router Options for UK FTTC ISPs – Integrated VDSL Modem

2nd Jan, 2014 (46 Comments)

The United Kingdom is home to several million hybrid fibre FTTC superfast broadband ISP subscribers but to date most of those have been forced to connect to the service by linking an existing router to one of BTOpenreach’s VDSL modems. Now a new breed of router has emerged that integrates VDSL and here are some of the options.

Do UK Broadband ISPs Try to Hide Complaint Contacts and ADR Info

27th Dec, 2013 (4 Comments)

The ability to make a complaint is often essential but how many Internet Service Providers are transparent about the process and do some intentionally attempt to make the necessary contacts and information hard for novice net users to find? ISPreview.co.uk examined seven of the markets primary broadband ISPs to find out.

Point Topic Backs Smaller ISPs to Fix UK Rural Superfast Broadband Woes

9th Dec, 2013 (9 Comments)

London-based broadband analyst firm Point Topic has told ISPreview.co.uk, as part of our exclusive interview, that hybrid fibre optic (FTTC, DOCSIS etc.) services are the best way of getting affordable superfast Internet access to 95% of the country by 2017 and that smaller (altnets) ISPs should play a “major role” in connecting the final 5%.