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Disconnections on UK ISP Zen Internet After AVM Router Upgrade UPDATE

21st Oct, 2024 (36 Comments)

Some customers of UK broadband ISP Zen Internet have complained about repeated service disconnections after their bundled FRITZ!box 7530 routers from AVM received a firmware update to the latest FRITZ!OS v8 software, which appears to have introduced an unexpected instability into the device.

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Ofcom Confirm Plan to Retire Old UK Broadband ISP Switching System

21st Oct, 2024 (2 Comments)

The UK media and telecoms regulator, Ofcom, has today published a new letter that they recently sent to broadband and phone providers. The letter confirms their intention to decommission the old consumer ISP switching system (NoT+) on 24th October this week in favour of their new One Touch Switching (OTS) system, which is said to be “working well“.

UltraNetworks Wireless Coverage in Aberdeenshire

UltraNetworks Deploy 5G Broadband to Reach Part of Rural Aberdeenshire

21st Oct, 2024 (2 Comments)

Internet provider UltraNetworks has used vouchers from the Scottish Government to help it upgrade and deploy a new 5G Standalone (SA) based fixed wireless (FWA) network from Mormond Hill. The site will be able to serve homes and businesses in rural parts of North East Aberdeenshire (Scotland) with 1Gbps+ broadband speeds.

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Survey Finds Average UK Broadband Users Save £105 a Year by Switching ISP

21st Oct, 2024 (2 Comments)

A new survey of 5,083 UK adult consumers, which was conducted by Which?, has claimed that the average broadband-only ISP customer could save £105 per year by switching to a new provider and those switching from BT, Sky Broadband or Virgin Media saved even more – up to £165 on average for a Virgin customer. It’s a similar story for mobile and TV users.

Broadband ISP Grain to Expand UK Full Fibre Network into Cheshire Town

21st Oct, 2024 (4 Comments)

Alternative network operator Grain (Grain Connect), which has already built their gigabit-capable Fibre-to-the-Premises (FTTP) broadband network to cover 220,000 UK premises RFS (21st May 2024) and connected 30,000 customers, has confirmed that their next expansion target is the industrial Cheshire town of Widnes.

20 Additional Eutelsat OneWeb LEO Broadband Satellites Launched UPDATE

21st Oct, 2024 (3 Comments)

Eutelsat has confirmed that they’ve launched an additional 20 satellites, on the back of a SpaceX Falcon 9 rocket, to join their global network of OneWeb broadband satellites in Low Earth Orbit (LEO), which is a constellation that has been partly supported by the UK government. This is despite the network supposedly being completed last year.

Gas Leak Adds to Openreach’s Petrol Leak Headaches in Bramley UPDATE

19th Oct, 2024 (3 Comments)

National UK broadband and phone operator Openreach, which are already under pressure from having to help tackle a long-running underground petrol leak in the Surrey village of Bramley, have confirmed that they’ve had to pause work in the area again after Southern Gas Network (SGN) reported a “suspected gas leak” too.

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Telecoms May Benefit from Gov’s New British Infrastructure Taskforce

19th Oct, 2024 (6 Comments)

The UK Government has launched a new British Infrastructure Taskforce (BIT), which is intended to attract more private investment by encouraging businesses to help design future infrastructure policy. In theory, this could be of some benefit to broadband and mobile (digital infrastructure), although the announcement doesn’t give specifics.

One Week Left Until New UK Broadband ISP Switching System Fully Takes Over

18th Oct, 2024 (9 Comments)

The industry has just one week left to iron out the key bugs in their implementation of Ofcom’s new One Touch Switching (OTS) system before it takes full control of switching between fixed broadband and phone providers. But the latest update from the industry-led One Touch Switching Company (TOTSCo) suggests that there are still some problems left to tackle.

Ofcom UK Investigate Tismi Over Possible Misuse of Phone Numbers

18th Oct, 2024 (10 Comments)

The UK telecoms regulator, Ofcom, has today opened a new investigation into communications provider, Tismi, which will assess whether the company has failed in its duty to ensure that phone numbers allocated to it are not being misused, including to perpetrate scams.

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Acrimony as UK Parliament Debate Use of Telegraph Poles for Broadband

18th Oct, 2024 (27 Comments)

The vexed question of whether it’s always right to use “telegraph poles“, which are far from popular with many UK communities, when deploying the new generation of gigabit broadband ISP networks came up for debate in parliament yesterday. MPs broadly called for change and stronger rules are coming “early” in 2025, but whether they will be enough remains to be seen.

Virgin Media UK Rename Stream TV to Flex and Add £5 Monthly Fee

17th Oct, 2024 (13 Comments)

Customers of UK ISP Virgin Media’s (O2) and certain pay TV, broadband, phone and or mobile bundles, primarily those that usually add their ‘Stream’ service, may have noticed that the provider renamed this from ‘Stream‘ to ‘Flex‘ this week. The change is partly cosmetic, but for new customers there’s now an extra £5 monthly charge.

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Openreach UK Discounts 10Gbps Cablelinks for FTTC and FTTP Broadband

17th Oct, 2024 (6 Comments)

Network operator Openreach (BT) has introduced a new special offer for broadband ISPs that discounts the charge on 10Gbps Cablelinks for their FTTP and FTTC lines (GEA), nationwide, to just £399 +vat when taken on Layer 2 Switches (L2S) older than 6 months (the regular connection cost is normally three times higher).

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ITS Technology to Build New 50km Newcastle-under-Lyme Fibre Network

17th Oct, 2024 (1 Comment)

The Newcastle-under-Lyme Borough Council in Staffordshire (England) has recommended that the ITS Technology Group, which operates wholesale full fibre broadband and Ethernet networks (“Faster Britain“) across urban parts of the UK, be appointed to build up to 50km of a new fibre network to help reach poorly served areas.

Altnet ISP LightSpeed Broadband Suffers Norfolk UK Outage

17th Oct, 2024 (3 Comments)

Some customers of alternative network provider LightSpeed Broadband, which has built a gigabit-capable broadband (FTTP) network across 250,000 premises in the East of England, are reporting that the operator has been experiencing network disruption since around 2pm yesterday.

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Starlink Hints 1Gbps+ Broadband Speeds Possible for the Future

17th Oct, 2024 (23 Comments)

Several recent statements and FCC filings for SpaceX’s popular Starlink service, which offers ultrafast broadband connectivity via a global mega constellation of satellites in Low Earth Orbit (LEO), have hinted that the provider is still aiming to deliver gigabit (1Gbps+) speeds to consumers, and they have a plan for achieving it.

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Openreach Begins Main FTTP Broadband Build for Portsmouth UK

16th Oct, 2024 (10 Comments)

Network access provider Openreach (BT) has today announced that they’ve started to deploy their 1.8Gbps speed Fibre-to-the-Premises (FTTP) based broadband ISP network across the south coast city of Portsmouth (Hampshire, UK), although it’s unclear exactly how many premises will benefit, but it is “expected to reach the majority” of properties.