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Survey Claims to Reveal Worst 10 UK Locations for Broadband Overspend

19th Nov, 2025 (0 Comments)

New research from Broadband Genie, which recently interviewed 3,997 broadband bill payers over a 4-month period, claims to have identified the “worst” ten locations in the UK for “broadband overspend” (i.e. where consumers are out of contract and thus paying more than if they were to switch ISP for a better deal). Wolverhampton tops the table with an overspend of £292.56.

Progress as CityFibre Integrates Connexin’s UK FTTP Broadband Network

19th Nov, 2025 (2 Comments)

Network operator CityFibre appears to be getting close to completing the integration of Connexin’s 10Gbps capable full fibre (FTTP) broadband infrastructure, which is present across parts of East Yorkshire (Hull etc.), Nottinghamshire and Lincolnshire (England), into their national UK network.

Competition Tribunal Allows UK Mobile Handset Overcharging Case to Proceed

18th Nov, 2025 (0 Comments)

The Competition Appeal Tribunal (CAT) has allowed a class action claim – originally worth “at least” £3.285bn – against EE (BT), Vodafone (Three UK) and O2 (Virgin Media) to move forward, albeit with limitations. The case, brought by Justin Gutmann and law firm Charles Lyndon, accuses the operators of overcharging for mobile handsets beyond the end of their contractual term.

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YouGov Survey Claims to Find High Level of Trust in European Routers

18th Nov, 2025 (17 Comments)

A new YouGov survey of 5,209 participants from the UK, Austria, Switzerland, the Netherlands, and Italy, which was conducted during August 2025 and commissioned by FRITZ! (somewhat of a vested interest), claims to have found that users regard European brands of broadband router as the “most trustworthy“.

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Openreach Update on Progress of Project Gigabit Builds in Scotland

18th Nov, 2025 (2 Comments)

Network access provider Openreach (BT) has issued a progress update on their deployment of a new Fibre-to-the-Premises (FTTP) based broadband ISP network across rural parts of Scotland. This forms part of their £157m (public subsidy) Project Gigabit contract (here) with the UK government to upgrade 65,000 premises (albeit managed by the Scottish Government).

Outage of Cloudflare Content Delivery Network Disrupts Major Internet Sites UPDATE4

18th Nov, 2025 (10 Comments)

The American content delivery network (CDN) and IT service management company, Cloudflare, appears to be suffering from a major global outage. This is currently disrupting connectivity to some of the internet’s most popular websites (e.g. X, ChatGPT, Digital Scotland, Tinyurl.com’s anti-abuse system etc.) and many smaller online services too.

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Study Examines Impact of Solar Storms on Starlink Broadband Performance

18th Nov, 2025 (0 Comments)

A new study from a team of three researchers working out of the University of California (USA) has taken a “deep dive” into the impact of solar storms on Starlink’s global network of ultrafast broadband satellites in Low Earth Orbit (LEO). The results uncovered some “previously overlooked patterns” of vulnerability and suggest that “more adaptive, region-aware mitigation strategies” may be needed.

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Virgin Media UK and Nexfibre Build Full Fibre to 6,000 Homes in Ripon

18th Nov, 2025 (5 Comments)

UK ISP Virgin Media (O2) and network partner nexfibre, which enjoy some of the same parentage, have today announced that they’ve expanded the reach of their 2Gbps (symmetric) speed Fibre-to-the-Premises (FTTP) broadband network to reach more than 6,000 homes in the North Yorkshire (England) based Cathedral City of Ripon.

Broadband ISP TalkTalk Increases UK Mid-Contract Price Hikes to £4

17th Nov, 2025 (22 Comments)

Perhaps inevitably, TalkTalk has today become the latest internet and phone provider to increase the customer cost impact of their existing mid-contract pricing policy, which will be introduced from 16th November 2025. But the price increase itself won’t hit until April 2026.

House of Lords Report Calls for UK Broadband Investment to Boost Home Working

17th Nov, 2025 (6 Comments)

The cross-party Home-based Working Committee (Lords Select Committee) has published its report on remote and hybrid working in the UK, which among other things finds that the government should “increase long-term investment in digital infrastructure, particularly broadband” in order to properly support such working.

Full Fibre’s Impact – Fibrus Report Makes Three Predictions for UK Rural Areas in 2025

17th Nov, 2025 (8 Comments)

Infracapital-backed alternative broadband ISP Fibrus, which is building a full fibre network across parts of Cumbria (England) and Northern Ireland, has published a new report that outlines three predictions for how the UK’s rural areas might look in 2050 and highlights the “extraordinary potential” of such communities as engines of growth.

Virgin Media UK Make Linear FAST TV Channel Content Available On-Demand

17th Nov, 2025 (1 Comment)

Customers of broadband ISP Virgin Media (O2), specifically those who also take a Pay TV service via one of their TV 360, Stream or v6 box platforms, have today been informed that they’ve added video-on-demand (VoD) capabilities, “at no extra cost“, to at least some of their growing line up of FAST channels.

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Great Western Railway Pilots Hybrid Network to Boost Onboard Wi-Fi

17th Nov, 2025 (5 Comments)

The Great Western Railway (GWR), which operates most train services across the Great Western Main Line (GWML) – the rail line in England that runs between London Paddington and Bristol Temple Meads, has joined with Peninsula Transport, Network Rail and Motion Applied to pilot faster on-board broadband (WiFi) using “technology from the world of Formula 1“.

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Ofcom Consult on Impact of Openreach PIA on the UK Leased Line Market UPDATE

17th Nov, 2025 (1 Comment)

The UK telecoms regulator, Ofcom, has today opened a “narrow consultation” that proposes to amend their leased line access (LLA) market analysis for the ongoing Telecoms Access Review 2026 (TAR) to reflect a “greater potential impact” from Openreach’s Physical Infrastructure Access (PIA) product (this allows rivals to run new fibre via existing cable ducts and poles).

Peter Merz - Head of Standards at Nokia Technologies

Nokia Interview – 6G to Focus on Efficiency More than Mobile Broadband Speed

17th Nov, 2025 (9 Comments)

The Head of Standards at Nokia Technologies, Peter Merz, has today told ISPreview – as part of our latest interview – that they’re conscious of wanting to avoid what mobile operators call “G-fatigue” (over-hyping) with their development of future 6G mobile (broadband) technology, which he says will be more about “intelligence and efficiency” than raw data throughput.

O2 UK Hit Customer with £1,000 Bill After Losing their Mobile Number

16th Nov, 2025 (17 Comments)

Most people who call up their mobile operator’s retentions team to negotiate a better deal don’t expect to walk away from that with an unexpected £1,000 bill and to later be told that “sorry … we’ve lost your [mobile] number [and] … there isn’t anything we can do about it“. Nevertheless, that’s what recently happened to one of O2’s (Virgin Media) customers.

CEO of Broadband ISP Zen Internet Calls for Ban of Mid-Contract Price Hikes

15th Nov, 2025 (42 Comments)

The boss of venerable UK broadband and phone provider Zen Internet, Richard Tang, has backed the Government’s Secretary of State for Science, Innovation and Technology (DSIT), Liz Kendall, in her alleged “call for an ‘outright ban on absurd’ mid-contract telecoms price rises“. But it remains unclear whether Ofcom will go that far.