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Anger After CityFibre Builds UK Broadband Cabinet on Private Garden

23rd Jan, 2025 (36 Comments)

CityFibre has been criticised by a homeowner in Southend-on-Sea (Essex, England) after the operator accidentally built one of their new full fibre broadband ISP street cabinets, without permission, on a private garden. But then, after attempting to rectify their mistake, “left the garden in ruins – an unsafe and hazardous mess“.

CityFibre Improves Testing of UK Full Fibre Network with EXFO Exchange

22nd Jan, 2025 (2 Comments)

Network operator CityFibre has today become the latest broadband infrastructure builder to adopt EXFO‘s Exchange solution, which is a solution that will improve the company’s ability to conduct field-testing of their full fibre network (covering. 4 million premises across the UK) and so also save them time, as well as money.

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Openreach Expand FTTP Broadband to Half of Scotland – 1.45 Million Premises

22nd Jan, 2025 (2 Comments)

Network access provider Openreach (BT) has announced that their UK Fibre-to-the-Premises (FTTP) based broadband ISP network now covers over 1.45 million properties in Scotland (half of all premises), which has also delivered a strong take-up rate of 38% and at a total build cost of £435 million.

Virgin Media UK and Nexfibre Expand Full Fibre to 8,000 Northallerton Homes

22nd Jan, 2025 (1 Comment)

Network operator nexfibre, which shares some of their UK parentage with retail broadband ISP partner Virgin Media (O2), has today announced that they’ve made their 2Gbps speed Fibre-to-the-Premises (FTTP) network available to more than 8,000 homes in the market town of Northallerton (North Yorkshire, England) for the first time.

Broadband ISP Wildanet Offers Discounts to Blue Light Card Holders

22nd Jan, 2025 (0 Comments)

Alternative network provider Wildanet, which is building a gigabit speed Fibre-to-the-Premises (FTTP) broadband network across rural parts of Cornwall and Devon in England, has just become the latest UK ISP to start offering special discounts to holders of a Blue Light Card (i.e. price cuts for workers in the emergency services and veterans).

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BT Wholesale Retires UK Broadband ISP Speed Tester Service

22nd Jan, 2025 (12 Comments)

Network services provider BT Wholesale has confirmed to ISPreview that they’ve taken the decision to “retire” their long-running BroadBand Performance Test (speed tester), which is a change that was formally introduced at the start of this month. But BT has yet to post a notice about this on the service page, which may cause some confusion for those trying to run a test.

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Sky Broadband Users in West Yorkshire Suffer Unusual Connectivity Woes UPDATE

21st Jan, 2025 (6 Comments)

Some customers of UK ISP Sky Broadband, primarily those in West Yorkshire (England), appear to be suffering from an unusual problem with their internet connectivity. The issue is disrupting video playback on YouTube and hampering access and downloads from Google Play (Android App store), as well as some other services.

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New Report Makes the Case for Global and UK Telco Sector to Adopt AI

21st Jan, 2025 (1 Comment)

A new report from consultancy firm EY and European broadband operator Liberty Global, which alongside Telefonica is also a parent of the merged Virgin Media and O2 UK, has today argued for the “strategic adoption” of AI in the telco sector to help drive “major sustainability gains over the next decade“. Just don’t worry about its power consumption.

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GoFibre Complete FTTP Broadband Build in Hawick, Sees Strong Early Take-up

21st Jan, 2025 (1 Comment)

Edinburgh-based alternative UK network ISP GoFibre has today announced that they’ve managed to sign-up 1,000 customers to their new full fibre (FTTP) broadband network in the Scottish Borders town of Hawick, which has just completed its build. Locals are now being offered a special deal that gives new customers speeds of 1000Mbps for the price of 500Mbps for the duration of their contract.

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Virgin Media Business Start Offering Ethernet via New Converged UK Network

20th Jan, 2025 (0 Comments)

The wholesale division of UK broadband ISP Virgin Media Business (VMO2) has today announced that they’ve started offering their high-bandwidth products, such as National Ethernet (NE) and Direct Internet Access (DIA), over their new “next generation” Converged Interconnect Network (CIN).

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CityFibre UK Starts Project Gigabit Broadband Roll Out for Kent

20th Jan, 2025 (11 Comments)

Network operator CityFibre has today announced that they’ve begun the roll-out phase of their £112 million state-aid supported Project Gigabit contract for Kent (Lot 29) in England. This will extend their 10Gbps capable FTTP broadband ISP network to an additional 50,000+ premises in hard-to-reach rural areas.

Broadband ISP Aquiss Introduce FullFibre Ltd Based FTTP Packages

20th Jan, 2025 (7 Comments)

Shropshire-based UK ISP Aquiss has this morning announced that they’ve launched an additional range of broadband packages based off FullFibre Limited‘s (Fibre Heroes) network, which has so far deployed an open access Fibre-to-the-Premises (FTTP) network to cover 380,000 UK premises ‘ready for service’ (23rd Aug 2024).

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UK Still Trails Most of EU with Poor Level of 5G Mobile Availability UPDATE

20th Jan, 2025 (20 Comments)

New data from Ookla, which operates the popular Speedtest.net internet connection benchmarking service, has revealed that the United Kingdom still places near the bottom of the table in Europe for 5G mobile availability (mobile broadband) on a score of just 42.2% (i.e. the percentage of users with 5G devices spending most of their time connected to 5G networks).

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Netomnia Builds UK FTTP Broadband Coverage to 2.08 Million Premises

20th Jan, 2025 (19 Comments)

Alternative network operator Netomnia (inc. Brsk and YouFibre) has today announced that they’ve successfully expanded their 10Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP network to cover 2.08 million UK homes and businesses (RFS) on time (up from 1.82m on 30th Sept 2024). Customers have also grown to 238,000 (up from 190k).

Some Vodafone UK Broadband Users Struggling to Claim Switching Credit UPDATE

20th Jan, 2025 (1 Comment)

Telecoms provider Vodafone UK has confirmed that they’re “working hard to resolve” a problem that appears to be making it difficult for some of their new home broadband customers to claim the operators offer of up to £100 in “switching credit” for inward migrations. This is offered to those who incur Early Termination Charges (ETCs) when leaving their existing ISP.

ICO Confirms it’s Still Investigating Lyca Mobile UK’s 2023 Data Breach

18th Jan, 2025 (0 Comments)

In a small update, the Information Commissioner’s Office (ICO) has confirmed to ISPreview that their investigation into the September 2023 cyberattack and data breach of mobile network operator Lyca Mobile (here) is still “ongoing“. But the ICO declined to answer why it was taking so long to reach a conclusion.

EXA Infrastructure Reaches Agreement to Acquire Aqua Comms

17th Jan, 2025 (2 Comments)

London-registered network operator EXA Infrastructure, which was acquired by investment firm ‘I Squared Capital’ in 2021, has today announced that they’ve signed binding agreements to acquire specialist connectivity services provider Aqua Comms, which operates a number of transatlantic and intra-European subsea infrastructure systems (fibre optic cables).