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Fibrus Founder Criticises Openreach “Pole Tax” on UK Fibre Broadband Builds

17th Apr, 2025 (8 Comments)

The co-Founder & Chair of UK broadband ISP Fibrus, Conal Henry, has criticised network operator Openreach (BT Group) for the “pole tax” they claim is being levelled against them, which is said to be “twice the cost of paying our own staff, just to rent some poles and holes built by the British taxpayer“.

Which? Awards the Best and Worst UK Mobile Operators for H1 2025

17th Apr, 2025 (3 Comments)

Consumer magazine Which? has published the results from their latest UK mobile network satisfaction survey, which questioned 4,153 adults in January 2025 about their chosen operators. Overall, Smarty topped the table with a customer satisfaction score of 82%, while Three UK placed last on just 62%.

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UBS Predicts Openreach to Lose 800k UK Broadband Lines in 2025

17th Apr, 2025 (23 Comments)

The latest analyst note from Swiss Bank UBS has maintained their long-running “sell” rating on the BT Group and predicted that Openreach could lose 800,000 broadband lines to rival networks in 2025 (up from 707k in 2024). The analyst warned that the operator needed to “deploy fibre faster” to stem the bleed and “accelerate [its] cost-cutting“, otherwise they claim it may face a downside risk to free cash flow in FY26.

UK ISP TalkTalk Business Recovers Email After Long Outage

16th Apr, 2025 (4 Comments)

Customers of broadband ISP TalkTalk Business (TTB) are once again able to use the provider’s email service after a protracted service outage, which lasted nearly a full week and appears as if it was caused by a misconfiguration of their Domain Name System / Servers (DNS).

Big Move as UK Civil Engineering Giant M Group Acquires Telent

16th Apr, 2025 (1 Comment)

Street works firm M Group, which was last year acquired by private equity firm CVC (here) and also harbours a telecoms (broadband and mobile) focused division, has today announced that they’ve acquired rival UK and Ireland focused technology, telecoms and civil engineering firm Telent for an undisclosed sum.

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Ookla Study Finds London 5G Mobile Performance Lags Behind Other UK Cities

16th Apr, 2025 (11 Comments)

Network testing firm Ookla (i.e. Speedtest.net, Downdetector.co.uk) has today published a new study that examines the performance of 5G mobile (mobile broadband) networks across the major UK cities of Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Liverpool, London, Manchester and Sheffield. But the UK’s capital city was found to be lagging behind.

EE UK Launch Tech Drops – Giving Big Discounts on Modern Technology

16th Apr, 2025 (10 Comments)

Mobile operator and broadband ISP EE has updated their online “Tech Store“, which sells a mix of extra services and gadgets (e.g. TVs, games consoles, laptops etc.), to introduced “Tech Drops“. This is a new monthly scheme that sees their store “offer a huge saving on a limited amount of stock of the hottest tech“, purchased via their App on a “first-come-first-serve basis“.

Broadband ISP PlusNet UK Set to Trial IPv6 on High Touch Network

16th Apr, 2025 (15 Comments)

Internet service provider PlusNet, which is part of the wider BT Group, has informed customers that they’re “now ready” to finally start trials of Internet Protocol v6 (IPv6) addressing on their “High Touch” broadband network. The ISP has previously only conducted a small scale technical trial on their “Low Touch” network (here) – used by c. 90% of customers.

Opensignal Find Ultrafast UK Broadband ISPs More Reliable vs Superfast Ones

16th Apr, 2025 (1 Comment)

Network benchmarking firm Opensignal has today published a new report that examines how the UK’s broadband experience varies across speed tiers, with homes on “ultrafast” (300Mbps+) connections enjoying a “smoother and more reliable” service than those on “superfast” (30-300Mbps) ones. ISPs EE, Vodafone and Plusnet topped the performance rankings.

EE and BT to Raise Price of UK Social Broadband Tariffs After Earlier Denial

16th Apr, 2025 (17 Comments)

Broadband ISP BT (EE) has this morning caused a degree of surprise by appearing to reverse last week’s denial (here) and announcing a price increase of £1 per month across their low-cost home broadband social tariffs for those on state benefits (Home Essentials). The provider had previously indicated to ISPreview that no such price increases would be introduced in 2025.

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ASA Ban Vodafone UK Ad Over Misleading “The Nation’s Network” Claim

16th Apr, 2025 (3 Comments)

The Advertising Standards Authority (ASA) has banned an advert on UK mobile and broadband operator Vodafone’s website. This occured after EE complained that its claim of being “The Nation’s Network” was an “implied comparative superiority claim“, which was ultimately deemed to be “misleading“.

Hughes and Eutelsat Partner to Expand LEO Broadband Satellite Connectivity

15th Apr, 2025 (0 Comments)

European managed network connectivity provider Hughes Network Systems (Hughes Europe) has today announced that they’ve teamed-up with Eutelsat to harness the OneWeb network. This is a global constellation of broadband satellites in Low Earth Orbit (LEO), which is still partly supported by the UK government (11% stake).

Sky UK Refreshes VIP by Launching Exclusive Discounts Marketplace

15th Apr, 2025 (0 Comments)

Sky (Sky Broadband, Sky TV etc.) has refreshed their Sky VIP scheme, which typically offers special discounts and rewards to existing customers. This began after the My Sky App introduced (9th April 2025) a new “first-for-Sky discounts marketplace“, exclusively available to their VIP customers.

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INCA – Alternative Full Fibre Networks Reach 16.4 Million UK Premises

15th Apr, 2025 (4 Comments)

The Independent Networks Co-operative Association (INCA) and Point Topic have published their 2025 report into the impact of alternative gigabit speed “full fibre” (FTTP/B) broadband networks on the UK. The study reveals that their coverage grew by 27% in 2024 to top 16.4 million premises (down from 57% in 2023 [12.9m]) and could grow to 18.6m in 2025.

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Connectus Invest £500k to Upgrade Fibre Network at Doncaster Airport Biz Park

15th Apr, 2025 (7 Comments)

Business focused UK ISP and Managed Service Provider (MSP) Connectus has today announced that they’re investing a further £500,000 into the Doncaster Airport Business Park in South Yorkshire (England), which is on top of the £1m they previously put in to help ensure all businesses on the park could enjoy access to their gigabit full fibre (broadband and Ethernet) network.

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Freedom Fibre Pick Xantaro to Boost Shropshire UK Gigabit Broadband Rollout

15th Apr, 2025 (1 Comment)

Network operator Freedom Fibre has today announced that they’ve chosen network solutions provider Xantaro and their related “Cabinet-as-a-Service” street cabinet solution to help “accelerate” their ongoing roll-out of a full fibre (FTTP) broadband ISP network in Shropshire (England). This is being conducted alongside fixed and IP services from Nokia.

Giffgaff Launch Trial of UK Full Fibre Broadband via Nexfibre and Virgin Media

15th Apr, 2025 (32 Comments)

Mobile network provider giffgaff, which is owned by Telefónica and naturally uses O2’s virtual operator (MVNO) platform, has today confirmed their intention to trial and launch a range of full fibre (FTTP) home broadband packages via nexfibre and Virgin Media’s national networks. Much as ISPreview first leaked last year.