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Articles for Category Tag - Three UK

Three UK to Boost 4G Mobile Broadband Speeds by 50 Percent

20th October, 2015 (12 Comments)

Mobile operator Three UK has announced that their 4G (LTE) based Mobile Broadband speeds are now being boosted by up to 50% across the United Kingdom.

Giffgaff Win Best Mobile Provider for Customer Service, Vodafone Worst

17th October, 2015 (6 Comments)

Mobile operator Giffgaff has been named as the best UK mobile network operator for customer service, with only 5% of respondents to a new survey rating them as “poor”. Unfortunately the bottom spots were occupied by Vodafone and EE.

Zen Internet, Giffgaff and Three UK Pick-up Customer Experience Awards

14th October, 2015 (2 Comments)

Broadband and telecoms operators Zen Internet, Giffgaff and Three UK have all recently picked up several gold (winner) and silver (runner-up) gongs at the annual UK Customer Experience Awards 2015 event.

Ofcom CEO Sees Danger in UK Telecoms Consolidation and Rising Prices

8th October, 2015 (5 Comments)

Sharon White, the CEO of Ofcom, told an event at the LSE’s Hong Kong Theatre last night that she wants to drive more “competition” into the market and rejects greater “consolidation“. White also raised concern about rising prices and said that too many people still suffer “poor or no access” to modern mobile and broadband.

CMA Calls for Significant Competition Review of Three UK and O2 Deal

2nd October, 2015 (7 Comments)

The £10.25bn Hutchison Whampoa (Three UK) deal to buy O2 from debt-laden Telefonica looks set to face a big hurdle after the Competition and Markets Authority preliminarily ruled that the “transaction threatens to significantly [affect] competition” in the United Kingdom’s mobile market.

Three UK Resolves National Mobile Internet Connectivity Woes

2nd October, 2015 (1 Comment)

Customers of mobile network operator Three UK have struggled to use their 3G and 4G based data (Mobile Broadband) connectivity since around 9am this morning and the fault appears to have sporadically affected subscribers across the United Kingdom.

Ofcom Finalise Reduced 3G and 4G Mobile Spectrum Licence Fee Hike

24th September, 2015 (3 Comments)

The United Kingdom’s national telecoms regulator has today published its final assessment on their much delayed plans to hike the annual licence fees for the 900MHz and 1800MHz radio spectrum bands, which has seen the costs come down again.. but only a little.

Ofcom Names the Worst UK Telecoms and Broadband ISPs for Q2 2015

22nd September, 2015 (4 Comments)

The telecoms regulator has published its latest quarterly report into the volume of complaints experienced by all of the United Kingdom’s largest broadband, phone, mobile and TV providers. As usual the news is good for some providers (e.g. Sky Broadband, Virgin Media) and bad for others (e.g. EE).

Three UK Becomes First to Launch Commercial 4G Super Voice VoLTE

15th September, 2015 (8 Comments)

Mobile operator Three UK has this week become the first national provider to switch-on a commercial Voice-over-LTE (VoLTE) service, which essentially allows high quality voice calling and text messages to be sent over their normally data centric 4G network. But there’s more.

Vodafone Ad Banned for Misleading “unbeatable” Call Reliability Claim

2nd September, 2015 (1 Comment)

The Advertising Standards Authority has banned a national press and website advert for Vodafone’s mobile network after Three UK complained that the promotions could not substantiate the claims of being “unbeatable at connecting your calls” and “unbeatable at keeping your calls connected“.

Three UK and Vodafone Grab 1.4GHz Band to Boost 4G Speeds

26th August, 2015 (0 Comments)

Mobile operators Three UK and Vodafone have each secured a 20MHz slice of the 1.4GHz radio spectrum band (L-Band 1452-1492MHz) from Qualcomm, which the operators say could be used to help deliver 4G (LTE) based Mobile Broadband speeds that are “up to three times faster” than today’s.

Three UK Launches New Big Data 40GB Mobile Broadband Plan

25th August, 2015 (5 Comments)

Mobile operator Three UK has added a new option to their Mobile Broadband plans, which gives you 40GB (GigaBytes) of data to use for the not insignificant price of £45 per month, although this is still double the previous top allowance of 20GB (from £21-23 per month).

Ofcom to Make UK Mobile Network Operator Switching Even Easier

28th July, 2015 (5 Comments)

Switching to a different Mobile Network Operator (MNO) in the United Kingdom could soon become even easier after the national telecoms regulator, Ofcom, proposed a number of changes that they claim would harmonise and thus simplify the process by taking a cue from home broadband ISP migrations.

ISP TalkTalk and Vodafone in Big Competition Spat Over UK Mobile Market

21st July, 2015 (5 Comments)

A row over competition in the UK market for Mobile Virtual Network Operator (MVNO) services has erupted after broadband ISP TalkTalk accused Vodafone of “withdrawing entirely from the MVNO market“, which would seriously limit the choices for BT and EE’s rivals when hunting for an alternative supplier.

EE Top of the Worst in Ofcom’s Q1 UK Telecoms and TV Complaints Report

30th June, 2015 (1 Comment)

The communications regulator has today published their latest Q1-2015 consumer complaints report, which saw overall complaint volumes continue to fall across most of the major UK mobile, pay tv, fixed line phone and broadband sectors. But the news isn’t so good for EE, which has seen gripes surge.

EE Once Again Named London’s Fastest Mobile Broadband Provider

25th June, 2015 (3 Comments)

Mobile operator EE has come top in the latest RootMetrics study of Mobile Broadband (3G and 4G) performance for the United Kingdom’s capital city of London, with the operator reporting the fastest median download speed of 25.4Mbps and the fastest uploads of 19.3Mbps. Vodafone was a distant 2nd.

O2 UK to Deploy New 100Gigabit Backbone Network to Boost Capacity

17th June, 2015 (4 Comments)

Mobile operator O2, which is currently in the process of being gobbled by the parent of Three UK for £10.25bn (here), has picked Ciena’s 6500 converged packet optical solutions to help it roll-out a new 100G (Gigabits) based backbone network around major cities, including London, Manchester, Edinburgh and Liverpool.