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Articles for Category Tag - Three UK

 

26th March, 2020 (25 Comments)

Mobile operator Three UK has become the first of the major Mobile Network Operators (MNO) to shut most of their call centres due to the spread of COVID-19 (Coronavirus), which occurred shortly after they closed all of their retail stores. Instead customers are being redirected to online chat that is often unable to resolve key issues.

25th March, 2020 (25 Comments)

Complaints by BT (EE) and Vodafone have today prompted the Advertising Standards Authority (ASA) to ban two adverts for Three UK’s new ultrafast 5G based mobile (mobile broadband) network, which they found had “misleadingly” claimed “If it’s not Three, it’s not real 5G.”

24th March, 2020 (0 Comments)

Last night’s decision by the UK Government to order the immediate closure of all shops selling “non-essential goods” has begun to hit, with mobile operators Three UK, O2 and BT (EE) all confirming that their high street outlets have been shut and must remain that way until told they can reopen.

18th March, 2020 (4 Comments)

The telecoms regulator, Ofcom, has today revealed some more details about the new £1bn Shared Rural Network (SRN), which aims to extend UK geographic 4G mobile coverage to 95% by the end of 2025, and explained how they will assess the compliance of O2, Vodafone, Three UK and EE (BT) with those commitments.

18th March, 2020 (2 Comments)

A website and YouTube advert for O2 UK’s custom plans (refresh campaign – the ability to upgrade your phone at any time) have been banned by the Advertising Standards Authority (ASA) following complaints from rivals Three UK and Virgin Media, which said that some of their comparisons were “misleading.”

17th March, 2020 (2 Comments)

Customers of O2, EE, Vodafone and Three UK – as well as various virtual (MVNO) mobile providers – are today reporting sporadic connectivity problems with making calls, which began at just after 10am today. Some reports have claimed that this issue allegedly stems from an interconnect fault on O2’s network.

17th March, 2020 (4 Comments)

As expected Transport for London (TfL) has today announced that their planned trial with O2, Vodafone, Three UK and EE (BT) of a new 4G mobile (mobile broadband) network along the Jubilee Line (platforms and tube trains in tunnels) – between Canning Town and Westminster stations – will go live tomorrow.

13th March, 2020 (6 Comments)

The UK telecoms regulator has today finalised their rules for this year’s forthcoming auction of the 700MHz and 3.6-3.8GHz radio spectrum bands, which hopes to boost new 5G mobile network coverage and mobile broadband speeds further into the Gigabit-capable (1000Mbps+) territory.

9th March, 2020 (129 Comments)

Some customers of Three UK’s home 4G broadband service, such as those with their Huawei B535 or other mobile WiFi routers and “unlimited data“, have since the end of February 2020 been suffering from problems when connecting to and downloading content from Microsoft’s XBox Live service.

9th March, 2020 (11 Comments)

Mobile operators BT (EE), Vodafone, O2 and Three UK have today reached a final agreement on costs to support the Government’s £1bn Shared Rural Network (SRN) plan, which will work to extend geographic 4G mobile (mobile broadband) coverage to 95% of the UK by the end of 2025. But one aspect may have been watered down.

5th March, 2020 (16 Comments)

Mobile operator Three UK has today announced that after 9 long years their CEO, Dave Dyson, is to step down from his role for “personal reasons.” Replacing him will be the current CEO of Three Ireland, Robert Finnegan, who from 30th March 2020 will act as CEO for both operators (talk about a workaholic!).

20th February, 2020 (16 Comments)

Good news, the Scottish Government‘s £25m 4G Infill Programme, which originally aimed to improve rural mobile coverage (mostly notspots across the Highlands and Islands) by building a network of 45 new masts for UK mobile operators to use (here), has finally built its first mast. Bad news, they’re well behind schedule.

19th February, 2020 (5 Comments)

Ofcom has lost its appeal against last year’s ruling by the UK High Court of Justice (here), which ordered them to repay £218m to mobile operators as part of restitution for their handling of a licence fee hike to the 900MHz and 1800MHz spectrum bands (i.e. £82.4m to EE, £54m for Vodafone, £54m for O2 and £26m for Three UK).

18th February, 2020 (8 Comments)

Mobile operator Three UK, which from the end of this month will have expanded their new ultrafast 5G mobile (mobile broadband) network to cover 65 new locations (here), has signed a new nationwide backhaul capacity deal to harness Cityfibre’s growing full fibre network in order to fuel their new service.

14th February, 2020 (119 Comments)

After a delay Three UK (Hutchison 3G UK) has this morning announced the launch of their 5G mobile network for Smartphone users, which will be available across busy parts of 65 new locations from the end of this month. Previously they’d only been able to launch the network on their dedicated Mobile Broadband service.

10th February, 2020 (17 Comments)

The UK Prime Minister, Boris Johnson, is today reportedly gearing up to announce a fresh round of new capital investment in major infrastructure projects (HS2 etc.), which is expected to include a pot of £40 million to support pilots of superfast 5G based wireless (mobile) broadband in rural areas.

7th February, 2020 (8 Comments)

The annual Uswitch.com Awards 2020 took place last night, which among other categories saw budget focused UK ISP NOW TV scoop the win for “Broadband Provider of the Year“, while Virgin Media once again grabbed “Fastest Broadband Provider” and Sky Mobile were named “Network of the Year.” Read on for the full list.

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