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Articles for Category Tag - Three UK

mobile mast uk in circle

11th May, 2021 (7 Comments)

Ofcom has today set out the terms of reference for their future UK mobile strategy review, which will examine how the regulator can adjust their approach in order to improve 4G and 5G based mobile (mobile broadband) network connectivity for consumers and businesses over the next 5 to 10 years.

consumer satisfaction broadband rating

7th May, 2021 (2 Comments)

Ofcom has published their 2021 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. Overall TalkTalk attracted the lowest satisfaction for broadband (77%), while Three UK did the same for mobile (86%). Generally, customer service has taken a COVID-19 hit.

30th April, 2021 (25 Comments)

Ofcom’s latest Q4 2020 consumer complaints report has today been published, which names and shames Vodafone for attracting the most gripes about fixed broadband and phone in the quarter, while iD Mobile and Three UK jointly did the same for Mobile and Virgin Media came bottom for Pay TV.

30th April, 2021 (7 Comments)

We’ve had several of these and there’s a good chance you have too. This week has seen Ofcom and all the major mobile operators – EE, Vodafone, Three UK and O2 – issue warns to customers about a surprisingly prevalent piece of malware called FluBot, which sends fake DHL or FedEx delivery messages that can infect your phone.

woman customer complaints call center vector illustration eps 10

29th April, 2021 (8 Comments)

A new survey from Broadband Genie, which used a special tool to analyse and estimate the consumer stress levels of 344,243 tweets that were aimed at UK mobile operators, claims to have identified those that had the most stressed customers. Apparently, customers of iD Mobile are the most frustrated.

5G Mobile Wireless Radio Mast

27th April, 2021 (23 Comments)

The telecoms regulator, Ofcom, has today published the final results from their recent £1.38bn auction of 5G friendly radio spectrum in the 700MHz and 3.6-3.8GHz frequency bands, which includes a few key changes from last month’s principal stage. Better mobile broadband coverage and speeds are expected.

22nd April, 2021 (28 Comments)

Mobile operator iD Mobile (Dixons Carphone), which recently extended their existing Mobile Virtual Network Operator (MVNO) agreement with Three UK (here), has now begun to make ultrafast 5G based mobile broadband connectivity available to their SIM Only customers at no extra cost. But initially only a very few Smartphones are supported.

mobile mast rural broadband uk

20th April, 2021 (20 Comments)

The Government has today begun a consultation on their proposed changes to Permitted Development (PD) rights for mobile infrastructure, which seeks to extend 5G and 4G (mobile broadband) coverage in rural areas of England via key changes (e.g. allowing taller masts of up to 30 metres and softening planning permission).

14th April, 2021 (10 Comments)

The latest April 2021 Mobile Network Experience Report from Opensignal has measured the 4G and 5G (mobile broadband) performance of all four primary operators – EE, Vodafone, O2 and Three UK – to determine which delivers the best connectivity. Overall EE leads the pack, but it’s not a clear-cut victory in every category.

13th April, 2021 (11 Comments)

Mobile operator Three UK has today announced the appointment of David Hennessy to be their new Chief Technology Officer (CTO). The new chief will oversee the company’s major £2bn+ investment programme that aims to build “the UK’s fastest 5G network” for mobile broadband services.


9th April, 2021 (29 Comments)

Mobile operator Three UK has today kicked off what they’re calling the “Big Tech Giveaway,” which as the name suggests means that new customers taking one of their latest unlimited data (mobile broadband) tariffs and selected handset bundles will also receive a free gadget – ranging from smartwatches to smart speakers etc.

8th April, 2021 (11 Comments)

A new report from mobile benchmarking firm RootMetrics has used the data they gathered for their previous H2 2020 study (here) to rank 16 of the United Kingdom’s largest and fastest cities by their average (median) download speed on 4G and 5G networks. Liverpool came top with an aggregate speed of 43.6Mbps.

huawei b535

18th March, 2021 (27 Comments)

Mobile operator Three UK today reports that they’ve “slashed” their 4G and 5G powered unlimited home broadband prices in order to help people who are stuck at home. Prices now start from as little as £17 per month for “superfast” 4G broadband, and £24 per month for “ultrafast” 5G – “with the average download speed of 100Mbps.”

5g mobile signal bars uk

17th March, 2021 (42 Comments)

Ofcom has today revealed the winners from the “principal stage” of their latest 5G focused mobile (mobile broadband) spectrum auction for the 700MHz and 3.6-3.8GHz bands, which saw operators spend a total of £1.356 billion across the various bands and EE (BT) appears to have gobbled up the most (£452m).

10th March, 2021 (45 Comments)

The UK telecoms regulator, Ofcom, has today confirmed that their auction of the 700MHz and 3.6-3.8GHz radio spectrum bands will begin this Friday (12th March). The move should ultimately help to improve the coverage and speed of 5G mobile (mobile broadband) networks.

mobile wireless signal disconnected uk

10th March, 2021 (16 Comments)

A new Opinium based survey from Uswitch.com, which questioned a “nationally representative” sample of 2,000 UK adults during February 2021, has found that 54.4% of respondents (equivalent to 29.5 million UK consumers) have suffered from some form of mobile signal “issue” at home, and it’s worse in rural areas.

three uk mobile broadband

26th February, 2021 (51 Comments)

Mobile operator Three UK has today revealed that their 5G based (mobile broadband) network is now live across busy parts of some 193 UK towns and cities (equating to 1,250 cell sites and masts). On top of that they’re still boosting 4G speeds by extending the reach of their L-Band (1.4GHz) spectrum.

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