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Articles for Category Tag - Virgin Media

Wavemobile Struggles to Get Big UK Mobile Operators to Fix WiFi Calling

16th August, 2025 (21 Comments)

The Technical Director for rural connectivity provider Wavemobile, Anthony Timson, has complained that the “biggest issue” they face today is the interaction devices roamed onto their network face with respect to the popular WiFi Calling service. Users who roam on to Wave’s network find that the big mobile operators (EE, O2, Vodafone and Three UK) seem to block it.

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Virgin Media O2 Uncovers UK People’s Passwords in Just 3 Minutes

13th August, 2025 (10 Comments)

Broadband and mobile operator Virgin Media and O2 (VMO2) have taken a break from telecoms service provision in order to highlight the ease to which cyber criminals can break into your online accounts. In order to do this they enlisted the help of an ethical hacker to conduct a security assessment on a group of volunteers. Needless to say, account passwords were broken within 3 minutes.

O2 UK Issue Progress Update on Removal of Inbound 2G and 3G Roaming

11th August, 2025 (2 Comments)

Mobile network operator O2 (Virgin Media) has issued a progress update on their preparations for the imminent withdrawal of 2G and 3G inbound roaming services for business customers, which is due to occur in just two months’ time on 1st October 2025.

O2 UK Deploys 4G and 5G Freshwave Small Cells to 13 Sites in Cornwall

7th August, 2025 (5 Comments)

Mobile network operator O2 (Virgin Media) has today continued to boost the provider’s 4G and 5G mobile (mobile broadband) capacity and coverage by deploying Freshwave’s small cells across 13 holiday resort locations in Cornwall (South West England). Most of these are being deployed across the towns of St Ives and Newquay.

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Ofcom Shame TalkTalk and O2 for UK Broadband and Mobile Complaints in Q1 2025

7th August, 2025 (7 Comments)

Ofcom have today published their latest quarterly (Q1 2025) study of UK consumer telecoms complaints, which names TalkTalk as attracting the most negative feedback from customers for fixed broadband, while O2 took the most heat for Mobile and Virgin Media were put on the naughty step for Pay TV services.

Nexfibre Publish Q2 2025 UK Full Fibre Broadband Build Update

7th August, 2025 (19 Comments)

Network operator nexfibre, which shares some of its parentage with ISP partner Virgin Media (O2), has published their latest quarterly (Q2 2025) build update and confirmed that their new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband network now covers 2.3 million UK premises. But its future remains uncertain.

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Virgin Media O2 Expand UK 3G Mobile Switch Off to Watford

6th August, 2025 (8 Comments)

Mobile network operator O2 (Virgin Media) has today revealed that customers in the large Hertfordshire (England) town and borough of Watford will be the next UK location to go through their 3G mobile (broadband) switch-off programme on 17th September 2025. This follows completed withdrawals in Durham, Norwich, Telford, Guildford and Torquay.

Mobile Provider O2 UK to Remove Website Access for Priority Rewards

4th August, 2025 (6 Comments)

Customers of mobile network operator O2 (Virgin Media) have recently been notified that, from 11th August 2025, they will no longer be able to access the provider’s “Priority” service via the website. Priority exists to reward loyal subscribers with various special offers and discounts.

Virgin Media O2 and Daisy Group Launch New Merged B2B Company O2 Daisy

4th August, 2025 (5 Comments)

The business division of UK broadband and mobile giant Virgin Media and O2 – VMO2 Business – have this morning announced that their recent merger with the Daisy Group has today resulted in the launch of a new B2B telecoms company called O2 Daisy (not to be confused with O2’s anti-scam AI chatbot of the same name).

Government Funded 4G Mobile Mast Upgrades Go Live in Yorkshire Dales

1st August, 2025 (0 Comments)

The UK Government has this morning revealed that a total of 58 government-funded rural 4G (mobile broadband) mast upgrades have now gone live as part of the industry-led £1bn Shared Rural Network (SRN) project. The most recent additions have occurred around the North Yorkshire town of Hawes – also impacting Hardraw, Appersett, Snaizeholme and Sedbusk.

Virgin Media’s Broadband Data Suggest Brits Clock Off Early on Fridays

1st August, 2025 (16 Comments)

Broadband ISP Virgin Media (O2) has published some new insights from their fixed line network, which among other things reveals a fall in UK data traffic on Friday afternoons during the summer months, with as much as an 8% dip between 3-5pm compared to the winter, as “remote workers clock off early“.

Telefonica CEO – Virgin Media Scrap UK NetCo Broadband Wholesale Plans

1st August, 2025 (27 Comments)

The CEO of Telefónica, Marc Murtra, has clarified his own recent remarks and revealed that Virgin Media and O2’s (VMO2) plan for opening up their fixed residential broadband ISP network in the UK to wholesale (here) – via a new entity (NetCo) – is now “stopped” and not merely “on a pause” as initially indicated.

Virgin Media O2 Grow UK FTTP Premises by 114k in Q2 as Broadband Users Fall

30th July, 2025 (17 Comments)

The latest Q2 2025 results from Virgin Media and O2 today have revealed that their gigabit broadband network increased by 114,900 premises in the quarter to cover 18.53 million UK homes. But related customers suffered another fall to total 5,643,500 (down by -51.4k in Q2 vs -44k in Q1) and O2’s mobile base also suffered a fall (albeit with positive results in wholesale).

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O2 UK Boost 4G and 5G Mobile at 700 Postcodes in Dundee, Scotland

29th July, 2025 (4 Comments)

Mobile network operator O2 (Virgin Media) has today announced that they’ve completed a project to upgrade the network capacity and coverage of their 4G and 5G mobile (mobile broadband) services around a total of 700 postcodes across the coastal Scottish city of Dundee on the Firth of Tay estuary.

Virgin Media O2 UK to Boost Customer Service with New Lumi AI Tool

28th July, 2025 (11 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) has this morning informed ISPreview that they’ve created and launched a new AI (Artificial Intelligence) tool, Lumi AI, which aims to “drive its customer service turnaround strategy” by helping customer service agents to provide “faster, more effective and more personalised” support.

O2 UK and Ontix Expand 4G Mobile Small Cells to Bristol’s Clifton Area

24th July, 2025 (0 Comments)

Mobile operator O2 (Virgin Media) and network technology provider Ontix have this morning announced that they’ve enhanced 4G mobile (mobile broadband) capacity in the city of Bristol in South West England, specifically the historic Clifton area, by extending their deployment of several small cells.

Virgin Media O2 Adopt Trustly’s Pay by Bank Solutions for UK Customers

23rd July, 2025 (17 Comments)

Broadband and mobile provider Virgin Media and O2 (VMO2) has today signed a new partnership that will see them adopting Trustly’s “next-generation” Direct Debit account automation and one-off Pay by Bank solutions. The goal is to streamline payments and onboarding processes as part of the UK operator’s commitment to “making customers’ lives easier“.