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Articles for Category Tag - Virgin Media

Malicious Fibre Break Disrupts Virgin Media Broadband Near Manchester

12th December, 2025 (12 Comments)

Customers of UK ISP Virgin Media’s broadband network in and around the Manchester area (Burnley) are currently suffering from internet connectivity problems after several fibre optic cables were damaged in the area. A separate cable break also appears to have occurred in the Birmingham area, which has added some further disruption.

Virgin Media O2 2025 UK Apprentice Engineers

Virgin Media O2 Open Applications for New Apprenticeship Roles

12th December, 2025 (0 Comments)

Broadband and mobile provider Virgin Media and O2 (VMO2) have this morning responded to the UK Government’s recently announced plan, which calls for the creation of 50,000 apprenticeships across the country for young people, by opening new applications for a wide range of early career roles.

Gov Confirm “No Plans” to BAN Mid-Contract UK Broadband and Mobile Price Hikes

10th December, 2025 (47 Comments)

The Government has clarified that it has “no plans to ban in-contract price rises” for UK consumers taking broadband, mobile and phone services, which makes their recent push to have Ofcom’s CEO, Dame Melanie Dawes, “look at in-contract price rises again“ seem increasingly unlikely to result in any big changes.

umlaut connect UK Mobile Network Test 2026 Results

EE Named Best UK Mobile Operator in New 2026 Network Test Study

9th December, 2025 (13 Comments)

Mobile operator EE (BT) has once again come top in the annual 2026 umlaut connect UK Mobile Network Test, which deployed a range of different benchmarks to test 4G and 5G performance (voice and broadband) across 16 cities, 24 smaller towns and along 10,170km of major roads. On the flip side, O2 (Virgin Media) continued to be ranked at the bottom.

Virgin Media UK Add Two More Free FAST TV Channels to Service

8th December, 2025 (3 Comments)

Customers of broadband provider Virgin Media (O2), specifically those who also take their Pay TV service via one of the current TV 360, Stream (Flex) or v6 box platforms, may like to know that the ISP has today added support for two new FAST channels to their TV service – Stingray Classica and Stingray DJAZZ – “at no extra cost“.

Virgin Media UK Adds Support for Fox’s Tubi Streaming Service to TV Platform

3rd December, 2025 (0 Comments)

Customers of home broadband ISP Virgin Media (O2), specifically those who take their Pay TV service (usually via one of their TV 360, Stream or v6 box platforms), may like to know that the service has now added support for Fox Corporation’s ad-supported streaming service, Tubi, at no extra cost.

O2 UK Gifts Free 10GB Mobile Broadband Data Boost to Customers

2nd December, 2025 (2 Comments)

Mobile operator O2 (Virgin Media) has today announced that they’re looking to spread some festive cheer and help data-hungry customers to stay connected this festive season, not least by gifting 10GB (GigaBytes) of 4G and 5G data “throughout December” to millions of their customers “at no extra cost“.

Virgin Media O2 UK Says Priority Members Can Get More Greggs Treats for £1

1st December, 2025 (2 Comments)

Customers of Virgin Media and O2’s various broadband, mobile, phone and TV packages may like to know that their ‘Priority’ app, which rewards existing subscribers with various special offers and discounts, is now offering the ability to enjoy one hot drink or savoury treat for just £1 every single week, and up to five times per month – doubling the monthly savings previously available.

Virgin Media UK Fined £23.8m Over Poorly Handled Digital Phone Migrations

1st December, 2025 (20 Comments)

Broadband ISP and phone provider Virgin Media (O2) has today been hit with a £23.8 million fine by telecoms regulator Ofcom, which occurred after they were found to have “failed to protect vulnerable telecare customers” during their programme to migrate them from analogue phone services to IP-based digital landlines.

Court Rejects L1 Compensation Appeal Over Forced Sale of UK Broadband Network Upp

29th November, 2025 (4 Comments)

The Court of Appeal in London has dismissed an attempt by investment firm LetterOne (L1), which had been seeking compensation after the previous Government used the new National Security and Investment Act 2021 (NSIA) to force them into selling Upp’s full fibre broadband network to rival operator nexfibre at a loss (retail customers went to Virgin Media).

Virgin Media UK Offers TV Customers Free Family Films in 4K Over December

27th November, 2025 (0 Comments)

Customers of broadband ISP Virgin Media (O2), specifically those who also take a Pay TV service via one of their TV 360, Stream or v6 Box platforms, have today been told that they can enjoy a range of family favourite films in Ultra High Definition (UHD) at no extra cost through December 2025.

Chancellor Calls on UK Broadband and Mobile Providers to Play Fair with Price Hikes UPDATE

26th November, 2025 (16 Comments)

The UK Government’s Chancellor, Rachel Reeves, has today increased the pressure on the country’s main broadband and mobile providers by calling on them to “reinforce” their commitment to “treating customers fairly” by, among other things, confirming that “customers under contract will not face price rises beyond those they signed up for“.

O2 UK Nokia Massive MIMO Paddington Mast

Virgin Media O2 UK Expand 5G and Gigabit Broadband in Scotland

25th November, 2025 (0 Comments)

Mobile operator O2 has revealed that more than 50% of Scotland’s population can now be reached by their 5G mobile network, while its next generation 5G Standalone (5GSA) network has so far gone live across 54 Scottish towns and cities. On top of that, Virgin Media has invested £330m to expand gigabit broadband to more than 1.5 million Scottish premises.

Virgin-Media-O2-5G-SA-Mobile-Mast-Surrounded-by-Trees-2023

O2 Boost 4G and 5G Cover Across Over 40 Major UK Motorways and A Roads

20th November, 2025 (1 Comment)

Mobile operator O2 (Virgin Media) has revealed that they’ve recently boosted 4G and 5G based mobile (mobile broadband) coverage across 590 miles of road in the UK (i.e. major motorways and A roads, including the M1, M4, M6, M8 and M25). The move aims to improve network reliability and help drivers with navigation, charging apps and calls to breakdown services etc.

UK-Map-with-Union-Jack-Marker-for-telecoms-123RF-187927761

Ofcom – Gigabit Broadband Covers 87 Percent of UK as 5G Hits 97 Percent

19th November, 2025 (9 Comments)

Ofcom has today released their Connection Nations 2025 digital infrastructure report earlier than usual, which reveals that residential gigabit-capable broadband ISP networks now cover 87% of the UK (up from 84% in 2024), while outdoor 5G coverage from at least one mobile operator is available to 97% of premises (up from 95%). But rural cover remains weaker.

Competition Tribunal Allows UK Mobile Handset Overcharging Case to Proceed

18th November, 2025 (3 Comments)

The Competition Appeal Tribunal (CAT) has allowed a class action claim – originally worth “at least” £3.285bn – against EE (BT), Vodafone (Three UK) and O2 (Virgin Media) to move forward, albeit with limitations. The case, brought by Justin Gutmann and law firm Charles Lyndon, accuses the operators of overcharging for mobile handsets beyond the end of their contractual term.

virgin media engineer connecting fibre optic cable

Virgin Media UK and Nexfibre Build Full Fibre to 6,000 Homes in Ripon

18th November, 2025 (6 Comments)

UK ISP Virgin Media (O2) and network partner nexfibre, which enjoy some of the same parentage, have today announced that they’ve expanded the reach of their 2Gbps (symmetric) speed Fibre-to-the-Premises (FTTP) broadband network to reach more than 6,000 homes in the North Yorkshire (England) based Cathedral City of Ripon.