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Articles for Category Tag - Virgin Media

 

31st March, 2020 (0 Comments)

Customers of broadband ISP Virgin Media, specifically those who also take one of their Pay TV packages, can now get access to seven of its “most popular” children’s channels, at no extra cost, to help keep them distracted during the current COVID-19 (Coronavirus) lockdown. Access to these will remain free until 21st April 2020.

30th March, 2020 (35 Comments)

Some of Virgin Media’s UK broadband ISP and TV engineers have accused the operator of putting “lives in danger” by continuing to do new in-home installations, during the COVID-19 (Coronavirus) crisis, for people who previously had a working service from another provider (they argue such work is unnecessary in this climate).

29th March, 2020 (0 Comments)

Most of the major UK broadband ISPs and mobile network operators have today agreed a set of “important commitments” with Ofcom and Government (DCMS) help to support and protect “vulnerable consumers,” as well as those who may become vulnerable due to circumstances arising from COVID-19 (Coronavirus).

27th March, 2020 (27 Comments)

Broadband and mobile providers EE (BT) and Virgin Media UK have today posted some interesting snapshots to help illustrate how the current spread of COVID-19 (Coronavirus) is impacting the way their customers make use of internet connectivity, which among other things show a big surge during the Prime Minister’s daily briefings.

25th March, 2020 (10 Comments)

Broadband ISP Virgin Media has confirmed that they will attempt to rapidly bring 500 customer support (call-centre) jobs back to the UK in order to help counter Coronavirus (COVID-19) related lock-downs in countries where they’ve previously outsourced such roles, including India and the Philippines.

24th March, 2020 (0 Comments)

Broadband ISP Virgin Media has today become the first Pay TV provider in the United Kingdom to add the BBC Sounds app, which via their v6 set-top-box (STB) platform will give customers access to listen to all of the broadcasters live and on-demand radio, music and podcast content.

24th March, 2020 (13 Comments)

Yesterday was an important day for broadband ISPs in the United Kingdom because it was the first working Monday after the mass closure of schools, which has concentrated the demands of both home (remote) working and family internet traffic on to residential connectivity. But as expected the day was busy, albeit uneventful.

23rd March, 2020 (4 Comments)

Cable and full fibre ISP Virgin Media UK has today confirmed that they’ve just completed another network expansion of their 1Gbps capable Fibre-to-the-Premises (FTTP) broadband and TV network to cover 2,300 extra homes and businesses in the Greater Manchester town of Bury.

20th March, 2020 (0 Comments)

Broadband ISP Virgin Media has joined Sky (Sky Broadband, Sky TV) in reaching a new agreement with Universal Pictures, which means that NBCUniversal titles that are currently in theatrical release will also be available on-demand to customers via Virgin’s Store from today.

19th March, 2020 (5 Comments)

Cable and full fibre ISP Virgin Media UK has today officially confirmed that their new 1Gbps+ (52Mbps upload) broadband network upgrade – via the roll-out of DOCSIS 3.1 technology – has finally gone live for more than 1 million homes across Birmingham, Coventry and surrounding areas in the West Midlands (England).

18th March, 2020 (3 Comments)

Customers of Virgin Mobile UK (Virgin Media) – specifically their Pay Monthly subscribers – are being given unlimited minutes to landlines and other mobile numbers, plus a 10GB data boost (Mobile Broadband), at no extra cost, for a month, in order to help them with the current COVID-19 (Coronavirus) situation.

18th March, 2020 (2 Comments)

A website and YouTube advert for O2 UK’s custom plans (refresh campaign – the ability to upgrade your phone at any time) have been banned by the Advertising Standards Authority (ASA) following complaints from rivals Three UK and Virgin Media, which said that some of their comparisons were “misleading.”

17th March, 2020 (11 Comments)

The UK Government’s Department for Digital, Culture, Media & Sport (DCMS) has today unveiled new legislation, which will effectively make it mandatory for property developers to ensure that almost every new home is built with support for “gigabit-speed” (1Gbps) broadband ISP connections “fit for the future.“

15th March, 2020 (8 Comments)

The bosses of several other UK broadband ISPs and organisations, including Gigaclear, Cityfibre and Openreach among others, have now gone into self-isolation at home for at least 7 days after meeting the CEO of BT Group, Philip Jansen, last week. Initially it was thought that this only effected the chiefs of major mobile operators.

10th March, 2020 (6 Comments)

A new study from Uswitch.com claims to have revealed the fastest and slowest stations and train lines on the London Underground for wireless broadband (WiFi) speed. The fastest station was found to be Edgware Road (49.7Mbps), while the slowest was Westminster (0.9Mbps).

6th March, 2020 (20 Comments)

As if yesterday’s broadband outage wasn’t bad enough. UK ISP Virgin Media is now facing their second embarrassment of the week after last night revealing that the personal details belonging to 900,000 of their customers had been exposed by a an “incorrectly configured” marketing database. Oh and somebody unknown accessed it.

5th March, 2020 (30 Comments)

We’re receiving quite a few reports from Virgin Media’s UK cable broadband ISP and TV customers (including business clients – other ISPs will be impacted), specifically those resident along the south coast of England (Dorset, Hampshire etc.), which claim that a major service outage is occurring in that area.

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