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Articles for Category Tag - Vodafone

Ofcom UK Drops Net Neutrality Probe of Three UK and Vodafone

2nd August, 2018 (12 Comments)

The UK telecoms regulator, Ofcom, has today dropped their investigation into possible breaches of the EU’s Net Neutrality rules by Three UK and Vodafone. The move comes after both mobile network operators made key changes to related products and services.

Vodafone UK Home Broadband Offers Gadgets Worth up to £200

2nd August, 2018 (14 Comments)

New customers looking to take Vodafone’s home superfast broadband package(s) should take note that they can now choose from one of four gadgets to have bundled for free, which include the GoPro HERO, Fitbit Charge 2, Sonos Play:1 Wireless Speaker and Amazon Echo (RRPs up to £199.99).

Vodafone See UK Fixed Broadband ISP Base Top 435000 Customers

25th July, 2018 (5 Comments)

Telecoms giant Vodafone has today published their latest quarterly results to the end of June 2018 (Q1 FY19), which saw them add +52,000 new broadband and phone customers (down from +65,000 in the previous quarter) to total 435,000. Meanwhile their mobile base shrank to 17,432,000 (quarterly fall of -83,000).

Cityfibre Confirm Start of 1Gbps FTTH Broadband Build in Aberdeen

24th July, 2018 (5 Comments)

Cityfibre has named the first streets in Aberdeen (Scotland) to benefit from their £40m (private investment) deployment of a new 1Gbps capable Fibre-to-the-Home (FTTH) broadband network with UK ISP Vodafone, which has just this week officially entered the construction phase.

Engine Claims Customer Service at UK Broadband ISPs is Improving

23rd July, 2018 (2 Comments)

The latest Engine Customer Experience Report 2018 has claimed that the UK Broadband & Pay-TV media sector has risen one spot to 8th place for best customer service and experience thanks to a 3% rise, putting it just ahead of the mobile sector and utilities (9th). But overall this is still way down the sector ranking table.

Ofcom Q1 2018 ISP Complaints Report Praises Sky – Shames TalkTalk

18th July, 2018 (3 Comments)

Ofcom has just published their latest Q1 2018 UK consumer complaints study, which notes that Sky Broadband attracted the least gripes for fixed line broadband and phone services, while TalkTalk attracted the most complaints for both. Pay TV and Mobile providers are also covered.

ISP Vodafone Pick 50 Homes as First to Test 1Gbps FTTH Broadband UPDATE

18th July, 2018 (22 Comments)

Some 50 family homes in Milton Keynes (Buckinghamshire) have been selected as the first to trial Vodafone’s new Gigafast Broadband product, which is based off the 1Gbps capable Fibre-to-the-Home (FTTH) network that is currently being deployed by Cityfibre to cover 1 million UK homes in up to 12 of their existing cities by 2021.

After Nearly a Year – Vodafone Broadband Trying to Fix Imgur Bug

17th July, 2018 (11 Comments)

An intervention by ISPreview.co.uk appears to have encouraged Vodafone to finally try and fix a long running problem with their UK home broadband ISP platform, which for many months or possibly even years has been hampering the ability of their customers to access the popular online image sharing service Imgur.

Cityfibre Begin 1Gbps FTTH Broadband Build for Peterborough

11th July, 2018 (2 Comments)

The joint £30m plan by Cityfibre and UK ISP Vodafone to deploy a Gigabit capable Fibre-to-the-Home (FTTH) broadband network across the city of Peterborough (Cambridgeshire) has finally entered the build stage this week, with the first civil engineering work getting underway around Dogsthorpe.

EE and Vodafone Deliver Fastest UK 4G Mobile Speeds for May 2018

27th June, 2018 (5 Comments)

The latest crowd-sourced study of Mobile Broadband performance from Tutela has been published for May 2018, which reveals that EE and Vodafone continue to dominate for 4G data speeds and latency, although Three UK holds the top spot when it comes to older 3G connections.

Vodafone UK Launch 30 Day Service Guarantee for Mobile Contracts

25th June, 2018 (9 Comments)

New and upgrading Pay Monthly mobile customers of Vodafone UK can now benefit from a new 30 Day Service Guarantee, which allows you to cancel your contract “without penalty” if you are “not totally satisfied” with any aspect of their plan (including coverage, customer service or even not getting on with a new device).

H1 2018 – Top 10 Fastest National UK Broadband and Mobile ISPs

25th June, 2018 (2 Comments)

The first six months of 2018 recorded another rise in average fixed home broadband download speeds to 33.29Mbps (7.82Mbps upload) among the top 10 ISPs, which continues to be fuelled by the rising adoption of faster FTTC, FTTP and Cable lines. Average mobile data speeds also hit 18.87Mbps (5.02Mbps upload).

Cityfibre Delist from London Market as Bidco Finish £537.8m Buy

22nd June, 2018 (1 Comment)

Urban focused fibre optic (FTTP/H) network builder Cityfibre has officially removed itself from the London Stock Exchange’s international AIM market for smaller companies, which occurs at the same time as Connect Infrastructure Bidco conclude their £537.8m acquisition of the company.

Visitors Suffer Slower Mobile Broadband Speeds than UK Residents

21st June, 2018 (4 Comments)

A new crowd-sourced study of Mobile operator performance from Tutela has revealed that people who visit the UK (e.g. tourists) can expect to experience significantly slower Mobile Broadband (4G and 3G) speeds (average 10.25Mbps) than resident customers (18.15Mbps). The slowest operator for both is Three UK.

Mobile UK and National Parks England Sign Deal to Boost Network Cover

21st June, 2018 (3 Comments)

The trade body for Three UK, Vodafone, O2 and EE (Mobile UK) and National Parks England have today come together to announce a “landmark agreement“, which aims to help boost the roll-out of new mobile infrastructure (4G) while still “respecting the beauty and sensitivity of the nation’s national parks.”

Vodafone – 7 UK Cities to Test Gigabit 5G Mobile Broadband in 2018 UPDATE

20th June, 2018 (10 Comments)

Mobile operator Vodafone has countered EE’s announcement of a 5G trial in London (here) by confirming that they too will be testing the future 1Gbps capable mobile technology between October and December 2018, albeit in 7 UK cities: Birmingham, Bristol, Cardiff, Glasgow, Liverpool, London and Manchester.

O2 UK Delivers Worst Level of Satisfaction for Mobile Data Speed

18th June, 2018 (12 Comments)

A new online RootMetrics survey of 1000 mobile customers has found that EE and Three UK have the highest levels of satisfaction with Mobile Broadband speeds (57% and 58% respectively), while O2 is bottom. Overall 79% would be willing to pay “marginally” more for something faster and more reliable (like 5G).