Plusnet Website
HQ: Sheffield, South Yorkshire, England |
Tel: 0800 432 0200 |
ISPA (
?): Yes |
Complaints Firm (
?): CISAS
NOTE: The monthly prices below show the total cost INCLUDING any
Line Rental charge, as required by the ASA (
here). Please see our '
Optional Broadband' category for packages that exclude the
Line Rental Cost.
Cheapest Package (Scroll down for 'Premium')
Monthly Price + Line Rental
-
£24.99 (*34.98)
Total monthly fee including 20% VAT and Line Rental (value in brackets is the normal price after discounts, see below)
Special Price Offers (*)
-
18 Month Discount
Discount length or offers applied to the monthly price above
Included Vouchers / Gifts
-
None
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£0.00
One-off total that usually covers activation, install and hardware (+postage). New lines may attract an extra charge **
Contract
-
18 Months
The length of time, in months, you commit to a service before you can leave
Download Speed
-
38Mbps
Maximum or typical download speed in Megabits per second
Average Download Speed
-
Average peak time download speed in Megabits per second
Upload Speed
-
9.5Mbps
Maximum or typical upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Included Router / Modem
-
Yes
The hardware necessary to get a connection
Included Phone Calls
-
Standard Call Charges (PAYG)
Included (free) phone call minutes (standard rates = pay-as-you-go)
Optional TV Service
-
Yes
Does ISP offer TV (IPTV) packages?
Optional Mobile Service
-
Yes
Does ISP offer Mobile Phone tariffs?
Extras
-
Parental Controls
Extra service features included in the price you pay
Premium Package - Benchmark Approx £40 - £50 Monthly
Monthly Price + Line Rental
-
£29.99 (*39.98)
Total monthly fee including 20% VAT and Line Rental (value in brackets is the normal price after discounts, see below)
Special Price Offers (*)
-
12 Month Discount
Discount length or offers applied to the monthly price above
Included Vouchers / Gifts
-
None
Special bill credits, vouchers or other promotions with the package
Setup Fee
-
£15.00
One-off total that usually covers activation, install and hardware (+postage). New lines may attract an extra charge **
Contract
-
12 Months
The length of time, in months, you commit to a service before you can leave
Download Speed
-
76Mbps
Maximum or typical download speed in Megabits per second
Average Download Speed
-
Average peak time download speed in Megabits per second
Upload Speed
-
19.5Mbps
Maximum or typical upload speed in Megabits per second
Monthly Usage Allowance
-
Unlimited
Total amount of GigaBytes that you can download per month (FUP = Fair Use Policy). Off-Peak periods cover late-night use
Included Router / Modem
-
Yes
The hardware necessary to get a connection
Included Phone Calls
-
Standard Call Charges (PAYG)
Included (free) phone call minutes (standard rates = pay-as-you-go)
Optional TV Service
-
Yes
Does ISP also offer optional TV (IPTV) packages?
Optional Mobile Service
-
Yes
Does ISP also offer optional Mobile Phone tariffs?
Extras
-
Parental Controls
Extra service features included in the price you pay