0800
Access
By Mark 'KILLZAT' Jackson : November
11th 1999
The trend of cheaper and cheaper net access started
when Providers moved away from the hourly charges on top of already high
call charges and onto simple monthly charges. It then continued to the point
where a lot of ISPs are now free of any subscription charge and offer just
as quality service as the commercial ones.
It was inevitable that in the quest for even more
free net access we would take the next step and that next step into the world
of un-monitored phone charges and totally free net access is now dawning,
so is it working?
A next step or a next
fall?
At the moment companies such as, GreatXcape,
ScreamingNet, 08004u, CallNet0800 and several other ISPs all offer varying
styles of connections. If you really want good access then purchase a cable
modem or get into an area that supports ADSL (London) and get that. For most
of us that is still out of reach and will be for some time so we have to
stick with the simpler alternatives. Here's a rough list of some of the more
prominent people using new methods:
-GreatXscape - Change from
BT to another provider and get weekend and week off-peak 0800 net
calls.
-ScreamingNet - Same as
above.
-08004u - Pay a monthly fee
for either 24/7 0800 access or weekend and week-evening access.
-CallNet0800 - 24/7 0800 Access,
no charge.. they just ask you to use their discounted phone prefix system
(don't have to change from BT).
-SkyTrack0800 - 24/7 0800 Access
for a monthly charge, limit hours per month.
-BT Internet - Weekend only
0800 access on top of normal services.
-ClaraNet - Weekend 0800 and
loads of other options (read review).
-Force9 - Pretty much BT Internet's
0800 all over again but a little worse.
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The
Facts
Sadly nothing is as smooth as it first seems, every
single provider offering any kind of 0800 access has or is having problems.
Every single one of the above has over-subscribed, some by just a little
and others by colossal amounts. This has called 'busy' lines, extremely slow
service, slow registration times, delays and very unstable servers for
all.
Right now the only ISPs even close to stability
out of them are ClaraNet (more engaged tones), BT Internet (Little iffy on
0800 days for ISDN users) and Force9 (ok, little slow). The ones gunning
for the big time like 08004u have got poor sign up systems, disgusting support
services, fairly slow connections and lack of services. Many of them also
have catches like hourly cut offs and you having to use their phone service
etc.
The plain and simple fact is 0800 simply isn't
ready for the mass internet community, more ISPs of similar stature are due
to enter the public domain in the coming two months. My advice is to wait
until the end of December and wait for our Christmas article that will address
this issue in FULL. For now consider this a simple article with a warning,
everything is not how it first seems.
If you fancy a risk then SkyTrack0800 is good for
the lower end user and CallNet for anybody on BT wanting almost catch less
0800 24/7 access. |