Lyca Mobile UK Simplifies Billing by Partnering with Revolut Pay
Mobile network operator Lyca Mobile, which in the UK is a virtual operator (MVNO) on EE’s network, has taken a break from recent troubles (here) by pledging to “transform” the “payment experiences” of its customers through a new partnership with online payment provider Revolut Pay, making it the neobank’s first official MVNO partner in the UK.
The partnership promises to introduce “seamless” payment capabilities, including “automated payments for subscriptions and bills, real-time notifications for payment statuses, and one-click top-ups“. These features are said to “eliminate” the need for repeatedly entering bank details, simplifying the payment process and “ensuring a hassle-free experience“.
Revolut Pay’s advanced payment system is already said to have achieved a 100% authorisation rate for Lyca Mobile transactions in its first month of operation. Additionally, 80% of Lyca Mobile customers using Revolut Pay have adopted automatic top-ups and subscriptions.
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Frank Wiemann, Group CMO at Lyca Mobile, said:
“Revolut’s focus on efficiency and innovation aligns seamlessly with our mission to deliver unparalleled connectivity solutions. This partnership is already simplifying the way our customers manage their payments, offering convenience and peace of mind. We’re excited to continue enhancing their experience with cutting-edge technology.”
Alex Codina, General Manager of Acquiring at Revolut, added:
“At Revolut, we’re obsessed with creating the best possible customer experience. We’re delighted to partner with Lyca Mobile and bring all the efficiency benefits of Revolut Pay to the world of subscription payments as we expand into the telecommunications sector.”
The move could perhaps also be seen as forming part of Lyca’s recent “strategic reorganisation” that it said aimed to “drive efficiency and foster global growth“ – this has already resulted in UK job cuts as the provider tries to tackle some big financial challenges.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Now even easier to get hacked and your money stolen as what happened in 2023, I wonder why they didn’t lead with that
At least if you pay via a virtual card, you just cancel the virtual card
This is not true, as fraud costs the bank as you can still dispute payments (granted it could take 6 months) and now the government introducing tighter restrictions about unauthorized payments.
My my automatic Revolut payment never went through and Lyca cut me off. The. They had a cheek to turn around and say the plan you had is no longer available so pay full price. Customer service for Lyca is shocking and they take 3+ days to get back to you. After 2 weeks I requested my pac code to leave then all of a sudden they managed to send offers of a like for like plan but was already to late as I gave my pac code to another operator. Not only did Lyca loose me as a UK customer I also then took my number away from them in Poland also.
It us v v v ridiculous that when I top up £10 for my pay as you go over my phone an it appears TOP UP SUCCESSFUL. after I use it to call my wife but it suddenly showed INSUFFICIENT funds.it a joke that I only toped up 2 seconds ago.SO I WILL NOT USE THIS PHONE CO AGAIN.IT IS TOTALLY RIP OF PEOPLE. (by the way it had happened a few times a month ago.