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Articles for Category Tag - EE


19th June, 2024 (0 Comments)

Ofcom has just confirmed that they will revoke the current mobile operator licences – held by EE (BT), Three UK and O2 (Virgin Media) – for the unpaired part of the 2100MHz band (1899.9 – 1920MHz) by 3rd April 2029, which was originally auctioned off in April 2000 to support the rollout of 3G mobile (mobile broadband) networks.


19th June, 2024 (0 Comments)

Energy and communications provider Telecom Plus, which trades as Utility Warehouse (UW), has just published their latest Full Year Results and revealed that their broadband ISP grew its total UK customer base to 374,792 (up by 20.67k in the year) and their mobile base hit 466,216 (up by 72k).

Football player kicking ball over uk internet laptop screen

18th June, 2024 (11 Comments)

Telecoms giant BT has kindly provided ISPreview with some internet traffic statistics from the first UEFA Euro 2024 football match between England and Serbia, which took place at 8pm on Sunday (16th June 2024), as well as the opening match between Germany and Scotland on Friday 14th (8:30pm).

Lyca Mobile 2021 Logo

17th June, 2024 (9 Comments)

News reports have indicated that the auditor – PKF Littlejohn – for mobile network operator Lyca Mobile, which is a virtual operator (MVNO) on EE’s platform in the UK, were unable to sign off the company’s most recent accounts (to December 2022) due to various concerns, such as the recoverability of a due balance of nearly £150m.

bt beyond limits uk isp logo

14th June, 2024 (37 Comments)

Broadband and telecoms giant BT (EE) has warned the Competition and Markets Authority (CMA) that the mega-merger (here) between rival mobile operators Three UK and Vodafone would give rise to a “substantial lessening of competition“, which they claim would “ultimately [result] in higher prices, poorer network quality, and reduced incentives to invest.”


10th June, 2024 (5 Comments)

Consumer broadband ISP, phone, mobile and TV provider EE (BT), which has long bundled Xbox Game Pass Ultimate on some of their UK packages, has today followed Microsoft’s announcement about the availability of their popular Call of Duty®: Black Ops 6 video game by confirming that their customers will also be able to benefit.

5G Mobile Wireless Radio Mast

9th June, 2024 (26 Comments)

Some customers of mobile network operator Lyca Mobile, which is a virtual operator (MVNO) on EE’s platform in the UK, are reporting that they’ve been unable to access the provider’s latest and fastest 5G (mobile broadband) connectivity service for around a month. Related users find that only 4G is now available to them.

Mobile phone held by hands with complaint warning sign 123RF 210437881 on 040624

4th June, 2024 (18 Comments)

Consumer magazine Which? has revealed the results of a recent consumer survey of 3,739 UK mobile users, which found that the most common complaints related to poor signal, price rises, receiving SPAM from their provider and poor customer service. Three UK and Lyca Mobile were also most likely to have had customers experiencing a problem in the past year.


2nd June, 2024 (14 Comments)

Budget UK ISP Plusnet, which is typically positioned as BT’s low-cost division for basic internet access services, has now confirmed that their own-brand of EE powered Pay Monthly SIM-Only Mobile plans will finally be closing “throughout” this month (June 2024). Customers must transfer before their accounts are closed to avoid losing their service and number.


29th May, 2024 (4 Comments)

The Public Accounts Committee (PAC), which is responsible for overseeing UK government expenditures to ensure they are effective, has warned that the current build pace of the £1bn industry-led Shared Rural Network project (i.e. extending 4G mobile (broadband) coverage to 95% of the UK by the end of 2025) “may not be sustainable“.

Contract under magnifying glass

22nd May, 2024 (13 Comments)

The UK telecoms, internet and media regulator, Ofcom, has today hit broadband ISP BT (including subsidiaries EE and Plusnet) with a fine of £2.8 million, which occurred after their investigation found the operator had “failed to provide” 1.1 million customers with clear and simple contract information before signing up to a new deal.


21st May, 2024 (0 Comments)

Mobile network analyst firm Streetwave has today published a new study that attempts to rank 20 of London’s Boroughs based on the level of “Good Mobile Coverage” they receive from the UK’s mobile network operators. Overall, Southwark had the highest average levels of Good Coverage (76.3%), while Barnet had the lowest (48%).


18th May, 2024 (11 Comments)

Sources have informed ISPreview that broadband ISP EE (BT) appears to have started inviting customers, specifically only those on one of their Fibre-to-the-Premises (FTTP) products, to take part in a new “Hub Enhancement Trial“. This is testing “new technology that’s designed to provide a coverage boost/enhanced Wi-Fi experience in the home“.


16th May, 2024 (13 Comments)

The latest BT Group H2 FY24 results to March 2024 reveal that Openreach’s UK full fibre (FTTP) broadband ISP network added 1 million premises to their coverage in the quarter to cover 13.812m, while EE’s 5G mobile covers 75% of the population (up from 72% in H1), the PSTN (analogue phone) migration won’t complete until Jan 2027 and Openreach is named “preferred bidder” for Type C Project Gigabit contracts.

virgin media trench

15th May, 2024 (12 Comments)

Network benchmarking firm Opensignal has published a new report that attempts to analyse the “user experience” impact of Virgin Media’s (VMO2) decision to open up their existing fixed broadband ISP network to wholesale (here) via a new business (NetCo), which is expected to be introduced during the second half of 2025.

london underground tube

14th May, 2024 (2 Comments)

Mobile network operators can now deploy 4G and 5G (mobile broadband) connectivity across more stations and tube lines on the London Underground, which comes after the ongoing network roll-out was extended to include Paddington, Whitechapel, Canary Wharf and Woolwich on the Elizabeth line.


14th May, 2024 (33 Comments)

Several thousand of 1p Mobile’s customers in the UK are currently suffering from network connectivity problems, which appears to have started yesterday morning and remains ongoing today. At the same time, the operator’s website reports that they’re also having “issues with our customer service telephone system” (probably due to high demand).

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