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Articles for Category Tag - EE

 
internet_law_uk_broadband_mobile

8th December, 2023 (11 Comments)

Mobile network operators including EE (BT), Vodafone, Three UK and O2 (VMO2) are facing a class action claim worth “at least” £3.285bn from consumer rights champion Justin Gutmann and the law firm Charles Lyndon, which accuses them of historically overcharging for mobile handsets beyond the end of their contractual term.

SpeedTestB

7th December, 2023 (5 Comments)

Benchmarking firm Opensignal has today published a supposedly “definitive” study of fixed broadband speeds across the United Kingdom, which reveals which ISPs are delivering both the best service quality and speeds to consumers. Perhaps unsurprisingly, the table ends up being topped by CommunityFibre, Virgin Media and Hyperoptic etc.

EE-TV-Service-Kit

6th December, 2023 (17 Comments)

Mobile network operator and broadband ISP EE have today officially launched their new paid EE TV service to customers, which is largely a re-branding of the BT TV service and one that includes a few changes. This is all part of the group’s ongoing effort to turn the provider into their “flagship brand for our consumer customers”.

ee esn 4g mobile mast rural scotland

5th December, 2023 (4 Comments)

Mobile operator EE has successfully installed two new 4G mobile (mobile broadband) masts at Out Skerries and Foula on two of the UK’s most remote inhabited islands. This is also important because they mark the completion of the operator’s rollout under Scotland’s £28.75m 4G Infill programme (S4GI).

BT-Engineer-Next-to-Van-and-Bridge-Over-River-2023

30th November, 2023 (1 Comment)

The BT Group has moved to simplify and speed up the delivery of its network services to customers (orders etc.) by adopting Ciena’s Blue Planet automation system, which essentially replaces half a dozen of their legacy systems and processes with more digital automation.

vodafone_4g_srn_peak_district_uk

29th November, 2023 (18 Comments)

A coalition of community, conservation and outdoor recreation groups has called on the Government to review its “rushed” and “haphazard telecoms mast rollout” under the £1bn Shared Rural Network (SRN) project, which aims to extend geographic 4G (mobile broadband) coverage (aggregate) to 95% of the UK by the end of 2025.

BN2T-4S-Islander-demonstrator-aircraft-PR-15th-Nov-2023

15th November, 2023 (7 Comments)

Stratospheric Platforms (SPL) and BT (EE) revealed earlier this year that they were developing a UK trial to harness High-Altitude Platform Station (HAPS) aircraft to help extend 5G (mobile broadband) coverage into remote rural areas (here). SPL now intends to trial similar technology, during 2024, aboard a Britten-Norman Islander aircraft.

8th November, 2023 (17 Comments)

Residential customers of UK broadband ISP BT, specifically those who take their Pay TV service, are this week starting to be informed about the previously announced plan to re-brand their service to EE TV. The notice reveals that this change will officially take place from 6th December 2023.

mobile network speeds uk

7th November, 2023 (3 Comments)

Mobile network analysts at Streetwave have published the results of a new real-world benchmark into mobile network performance across Hammersmith & Fulham in London, which concluded that EE delivered the “fastest network” (mobile broadband) across most homes, while Three UK came last.

BT-TV-Box-Pro

5th November, 2023 (17 Comments)

Residential customers of UK broadband ISP BT and EE, specifically those taking their pay TV products, will next week lose the ability to fast-forward through adverts for ITV recordings when in “Internet Mode” (streaming), which is said to be in line with the behaviour of the ITVX app.

cracked_mobile_phone_screen

5th November, 2023 (54 Comments)

Customers of EE (BT) are venting frustration after the mobile operator twice increased the price of their “Roam Abroad” add-on – making for a hike of 150% within the past year. The pass allows customers to use their existing allowances, at no extra charge, while in the USA, Canada, Mexico, Australia and New Zealand plus 47 European destinations.

BT Tower 2021

2nd November, 2023 (34 Comments)

The BT Group has published their latest H1 FY24 results to September 2023, which reveals that Openreach’s full fibre (FTTP) broadband ISP network added a record of 860,000 premises to their coverage (up from 718k last quarter) and now covers 11.85 million premises, with a further 6m where initial build is underway.

ee rural mast

25th October, 2023 (4 Comments)

Broadband ISP and mobile operator EE (BT) has today announced that, as part of their work under the £1bn industry-led Shared Rural Network (SRN) project, they’ve upgraded 139 mobile mast sites across Northern Ireland and delivered improved 4G mobile coverage.

vodafone_srn_mast_4g

23rd October, 2023 (23 Comments)

Mobile operators Three UK, O2 (VMO2) and Vodafone have reportedly warned the government that the first phase of their £1bn industry-led Shared Rural Network project, which aims to extend geographic 4G (mobile broadband) coverage (aggregate) to 95% of the UK by the end of 2025, is at risk of being delayed by 2 years.

woman customer complaints call center vector illustration eps 10

19th October, 2023 (11 Comments)

Ofcom has published their latest quarterly (Q2 2023) study of UK consumer complaints, which shames Vodafone as attracting the most gripes about broadband ISPs, while TalkTalk, Shell Energy and Virgin Media tied the lowest ranking for landline phone, BT did the same for Mobile services, and Virgin Media and BT came bottom for TV.

bt ee shop front

18th October, 2023 (93 Comments)

The big branding change continues. Some 18 months have passed since UK telecoms giant BT announced (here) that EE would – over time – gradually become their “flagship brand for our consumer customers” (i.e. converged broadband ISP and mobile plans etc.) and another shift begins today, alongside the launch of their 1.6Gbps package.

5g mobile sim logo uk

16th October, 2023 (3 Comments)

Sometimes, less is more, or at least that’s the idea behind BT (EE) and Nokia’s latest trials of 5G Reduced Capability (RedCap) technology and devices at the operator’s Adastral Park site in Ipswich (England). RedCap is a technology introduced in 3GPP Release 17 that brings 5G to devices that do not require its full capabilities.

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