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Articles for Category Tag - EE

Awkward Timing as BT Call Centre Sets up “Food bank” for Staff

24th June, 2022 (26 Comments)

Telecoms and broadband ISP giant BT, specifically EE’s call centre in Newcastle, appear to have demonstrated a surprising level of poor timing after a food donation point for staff was setup that looks and sounds a lot like a food bank. The move was revealed just as a ballot on national strike action over pay occurs.

Mobile Operator EE Suffers Sporadic UK Network Outage UPDATE

22nd June, 2022 (20 Comments)

Mobile operator EE (BT) has this afternoon been hit by a sporadic network outage, which started at around 1pm and primarily seems to be affecting mobile broadband connectivity via 4G and 5G services (3G still works.. sometimes), across different parts of the United Kingdom.

wireless mobile network operator uk mast and spectrum

Court Ruling Brings Clarity to UK Telecoms Disputes Over Rents and Wayleaves

22nd June, 2022 (0 Comments)

The UK Supreme Court has today handed down three judgements related to the contentious issue of land ownership and rent reductions on mobile masts, such as those that may occur when mobile and fixed wireless broadband operators (EE, Three UK, O2 and Vodafone etc.) attempt to upgrade an existing site.

Three UK Claims 5G Population Cover of 54 Percent – Beats EE

23rd May, 2022 (43 Comments)

Mobile operator Three UK this morning claims to have overtaken arch rival EE (BT) for population coverage of their new ultrafast 5G mobile (mobile broadband) network, which they say can now reach 54% of the United Kingdom. By comparison, EE put their own figure at 50% on 10th May 2022 (here).

BT Launch New Charter for UK Businesses and the Public Sector

18th May, 2022 (2 Comments)

UK ISP BT recently announced that it intended to become the flagship brand for their Enterprise and Global units, while EE would focus on their consumer packages (here). The operator has today unveiled a new Charter for its 1.2 million business and public sector customers, which sets out their blueprint for a new range of initiatives and growth.

BT Trials Quantum Radios to Boost Future UK 5G Mobile Cover

18th May, 2022 (12 Comments)

Telecoms giant BT (EE) has begun to trial a new “hyper-sensitive quantum antenna technology using excited atomic states,” which represents a new way of detecting radio waves that could find much weaker signals than conventional receivers and thus boost the capabilities of future 5G mobile (broadband) and IoT networks.

Ofcom 2022 Study Rates Mobile and Broadband ISPs by Quality UPDATE3

18th May, 2022 (0 Comments)

Ofcom has published their 2022 survey of UK broadband ISP and mobile service quality, call waiting times, complaints and install times among the largest providers. For example, Vodafone attracted the lowest satisfaction for broadband (77%), while BT secured the highest (88%). But overall, service quality has improved since COVID-19.

BT Results See FTTP Broadband Surge to 7.2Million UK Premises

12th May, 2022 (18 Comments)

The BT Group has published their Q4 2021/22 results to March 2022, which saw the coverage of Openreach’s gigabit Fibre-to-the-Premises (FTTP) broadband ISP network grow by a record 752,000 premises in the quarter (up from +662K last quarter) to total 7.2 million. The operator also signed an FTTP co-provisioning deal with Sky Broadband.

EE Become First UK Mobile Operator to Hit 50 Percent 5G Cover

10th May, 2022 (13 Comments)

EE (BT) today claims to have become the first mobile operator to have expanded its ultrafast 5G (mobile broadband) network to cover more than 50% of the UK’s population, which it added had been achieved “five years ahead of government’s ambition” – despite the challenge of needing to replace Huawei as a key supplier.

Mobile UK Local Authority Digital Champions

Mobile UK Calls on Government to Fund Local Digital Champions

10th May, 2022 (2 Comments)

The Mobile UK trade body, which represents operators including Three UK, EE (BT), O2 (VMO2) and Vodafone, has today published a new report that calls on the Government to put funding behind the establishment of Digital Champions at local authority level to help coordinate the mobile and broadband infrastructure rollout.

Censorship Blocked Website Message by UK ISP

Future UK Trade Deals May Add Piracy Website Blocks by ISPs

9th May, 2022 (15 Comments)

In a sign of things to come, it’s interesting to note that the recent free trade agreement between Australia and the United Kingdom included measures that require both sides to provide injunctive relief for website blocking by broadband ISPs – targeted at sites that are found to be facilitating internet copyright infringement (piracy).

End of Contract Letters by UK Broadband ISPs Boost Re-Contracting

6th May, 2022 (9 Comments)

Ofcom has today posted some additional analysis on the impact of their End-of-Contract Notifications (ECN) system, which reveals that customer re-contracting on major broadband ISPs has increased as a result of its introduction – varying from a rise of 13% on Plusnet to just 3% on TalkTalk.

BT Group Turning EE into its Flagship Brand for UK Consumers

27th April, 2022 (39 Comments)

Telecoms giant BT (EE) has today announced another shake-up of its branding, which in simple terms will see EE – over time – become the “flagship brand for our consumer customers” (i.e. converged broadband and mobile plans etc.) and BT become the flagship brand for their Enterprise and Global units.

Consumers-Complaints-for-Ofcom-UK-via-Smartphone

Shell Energy Takes Flak in Q4 2021 Study of UK Broadband Complaints

27th April, 2022 (8 Comments)

Ofcom’s latest Q4 2021 (calendar) study of UK consumer complaints has named Shell Energy as attracting the most gripes for fixed broadband services, while TalkTalk did the same for landline phone and Virgin Mobile took flak for Pay Monthly mobile services. Finally, Virgin Media (VMO2) were on the naughty step for Pay TV.

Mobile Operator EE UK to Ship Nreal Augmented Reality Glasses

26th April, 2022 (0 Comments)

Mobile operator EE is keen to try and play-up the advantages of their latest 5G based ultrafast mobile broadband network and, in keeping with that, they’ve today announced an agreement with Augmented Reality (AR) innovator Nreal to exclusively launch their new ‘Nreal Air’ glasses in the UK “later this spring“.

Smarty Named the Best UK Mobile Operator in Which? Survey

23rd April, 2022 (22 Comments)

Consumer magazine Which? has just published the results of its latest survey, which claims to reveal the best and worst UK mobile operators. Overall the four primary operators – O2 (VMO2), EE (BT), Vodafone and Three UK – were “outperformed” by smaller virtual networks, such as Smarty, Giffgaff, Tesco Mobile and Sky Mobile etc.

EE UK Test Pushes 5G Mobile Broadband Speeds to 2.2Gbps

20th April, 2022 (20 Comments)

Mobile operator EE (BT) today claims to have become the “first European network” to combine (Carrier Aggregation) seven different spectrum carriers via its existing 3.4GHz and new 3.6GHz channels, among others, in order to push 5G based mobile broadband speeds up to 2.2Gbps (Gigabits per second) in testing.