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Articles for Category Tag - EE

 

10th August, 2020 (21 Comments)

Mobile operator EE (BT) has today confirmed that they’ve just completed the build of their 500th new mobile site, located in Glencoe (Scotland), as part of their contract to roll-out a new 4G based Emergency Services Network (ESN). This is on top of the 19,000 existing sites that have already been upgraded for the ESN.

3rd August, 2020 (9 Comments)

The UK telecoms regulator has today confirmed that their much delayed auction of the 700MHz and 3.6-3.8GHz radio spectrum bands, which could boost new 5G mobile network coverage and mobile broadband speeds further into the Gigabit (1000Mbps+) territory, will not now take its first bids until January 2021.

31st July, 2020 (21 Comments)

BT has today published their Q1 2020/21 results, which reveals that Openreach has expanded their “ultrafast broadband” ISP network to cover 5.81 million UK premises (up from 5.4m last quarter) and that includes 2.98m on FTTP (up from 2.57m) and 2.83m on G.fast (up from 2.81m). Plus 5G via EE is now live in 100 cities and towns.

29th July, 2020 (8 Comments)

The latest biannual H1 2020 study of mobile network (4G and 5G) performance across the United Kingdom, which was conducted by RootMetrics, has once again named EE (BT) as the best overall operator. On top of that they delivered the fastest median (average) broadband download speed of 42.6Mbps (up from 36.5Mbps).

28th July, 2020 (2 Comments)

Mobile operator EE (BT) has today launched “Set Up Safe” for all UK Pay Monthly customers, which is a free new SMS service that is designed to help parents “quickly and easily set up their child’s phone with safety features” (i.e. block adult internet content, set spending caps and stop them adding extra charges to the bill etc.).

Hands holding british pound coin and small money pouch

28th July, 2020 (1 Comment)

Industry regulator Ofcom has today secured new commitments from UK ISPs EE, Plusnet and Sky Broadband to reduce prices automatically for “vulnerable customers” who are out of contract, which mirrors a similar move agreed last year with BT, TalkTalk and Virgin Media. Savings of £270m are forecast.

london tube train network rail tfl uk

22nd July, 2020 (2 Comments)

Transport for London (TfL) has today awarded Capita the contract to design and roll-out key parts of a new 4G (mobile) based Emergency Services Network (ESN) throughout the London Underground, which will be used by the police, fire, rescue and ambulance teams to communicate during any incidents that may require their attention.

8th July, 2020 (5 Comments)

The latest biannual UK Customer Satisfaction Index (July 2020) from the Institute of Customer Service, which reveals the top 50 organisations for customer service, finds that only three telecoms companies have made it into the top table – mobile operators Tesco Mobile, Sky Mobile and giffgaff.

1st July, 2020 (42 Comments)

Mobile operator Vodafone’s recent decision to stop selling their femtocell based Sure Signal 3G router on 30th April 2020, while instead encouraging use of Wi-Fi Calling, has one significant flaw. The latter still doesn’t support the ability to send and receive text (SMS) messages (it’s been listed as coming “soon” since 2018).

25th June, 2020 (16 Comments)

Mobile operator and UK ISP EE has today reintroduced converged pricing on their fixed line ADSL, FTTC and G.fast based home broadband plans, which in simple terms means that the operator’s existing Pay Monthly mobile customers will pay less than somebody who just orders their fixed line service by itself.

17th June, 2020 (0 Comments)

EE (BT) and Nokia have announced that, as part of their support for the much delayed UK Emergency Services Network (ESN), they will build the “world’s first” 4G LTE (mobile broadband) based Air-to-Ground communications network to support 300,000 emergency service personnel (range from 500 to 10,000 feet above ground).

30th May, 2020 (5 Comments)

Broadband and mobile giant BT (EE) has announced that they will re-open their high street retail stores from the 15th June 2020 as part of a phased roll-out alongside new social distancing measures, which is in stark contrast to rival Virgin Media’s recent decision (here) to completely abandon their high-street presence.

29th May, 2020 (32 Comments)

Mobile operator EE (BT) has started to extend their new 5G ultrafast mobile broadband network to cover an additional 9 towns and cities across the United Kingdom, including locations such as Southend-on-Sea, Stirling and Weybridge.

27th May, 2020 (7 Comments)

Mobile operator EE has today launched a new “Reserve Data” feature alongside their latest range of 5G ready ‘Smart’ and ‘Smart SIM’ Pay Monthly mobile plans, which will effectively enable customers to continue using internet (mobile broadband) services – at a slower speed – even if they’ve used up their allowance.

27th May, 2020 (4 Comments)

Opensignal has taken another brief look at 10 mobile operators offering 5G based mobile broadband speeds in the UK, USA, South Korea and Australia to see how their performance compares. Overall even the early 5G deployments are significantly faster than 4G, but download speeds at EE and Vodafone are trailing a bit.

26th May, 2020 (6 Comments)

EE (BT) has published their latest Mobile Network Data report from February to May 2020, which tracked the changing trends and habits of the UK’s most used internet apps and services throughout lockdown. The report also revealed a 45% increase in data (mobile broadband) use for communication services (WhatsApp, Skype etc.).

19th May, 2020 (11 Comments)

Ofcom has published their latest Q4 2019 consumer complaints data, which reveals that UK ISP Vodafone attracted the most gripes for broadband, while Plusnet were the worst for landline phone and Virgin Media sat on the naughty step for Pay TV. On the flip side Sky (Sky Broadband, Sky TV) attracted the fewest moans from consumers.

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The Top 20 Category Tags
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