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Articles for Category Tag - EE

Ofcom UK Fine EE £6.3m and Virgin Media £7m for Overcharging UPDATE

16th November, 2018 (6 Comments)

Billing mistakes can be costly. The national UK telecoms regulator has today fined mobile operator EE and cable broadband ISP Virgin Media a combined total of £13.3m for overcharging customers (those on discounted deals) who wished to leave their contracts early. Overall nearly 500,000 customers were affected.

EE Name First 16 UK Cities for 2019 Commercial 5G Mobile Rollout

13th November, 2018 (18 Comments)

Mobile operator EE (BT) has today named the first UK cities to benefit from their commercial roll-out of ultrafast multi-Gigabit capable 5G mobile and wireless home broadband technology, which is due to begin later next year. Naturally London, Cardiff, Edinburgh and Belfast are on the list.

Which? Name Top Rated UK Broadband ISPs and Slam Cost of Loyalty UPDATE

10th November, 2018 (13 Comments)

A new survey by consumer magazine Which? has named the best and worst rated 12 home broadband ISPs for customer satisfaction, which saw Zen Internet (86%) come top and Sky Broadband (47%) fall to the bottom. But the survey also warned that many people are paying over the odds by choosing to remain loyal.

EE UK Increases the Cost of Calling for Broadband and Phone Users

9th November, 2018 (16 Comments)

ISP EE (BT) has announced that they are to increase the price of UK and international calls for their fixed line home broadband and phone (line rental) subscribers from 22nd January 2019. On top of that they’ll also introduce a new charge for late payment, effective from 23rd March 2019.

Q2 2018 UK ISP Complaints Report Shames TalkTalk – Praises Sky

8th November, 2018 (5 Comments)

Ofcom’s latest Q2 2018 UK complaints report finds that consumer moans are falling, while Sky Broadband attracted the least gripes for fixed line broadband (TalkTalk attracted the most) and it was the same story for landline phone services. Pay TV and Mobile providers are also included.

EE UK Extends 5G Wireless Broadband Trial in London to 9 Sites

7th November, 2018 (3 Comments)

Mobile operator EE (BT) has today announced that their recently launch trial of future 5G wireless technology in the capital city, which began last month at Montgomery Square in Canary Wharf (here), has been extended to include some of the busiest parts of East London.

Three UK Commit £2bn to Commercial 5G Broadband Rollout in 2019

7th November, 2018 (14 Comments)

Mobile operator Three UK has announced that they’ve committed £2bn to support the start of their commercial roll-out of future 5G mobile and ultrafast “home broadband” technology from the second half of 2019, which will put them in a position to challenge arch rival EE (BT) for an early lead.

Which? Identifies the Most Moaned About UK Broadband ISPs

30th October, 2018 (5 Comments)

A new survey of 7,026 broadband customers, which was conducted by consumer magazine Which? in July 2018, has examined 12 of the biggest UK home broadband ISPs and found that customers of Virgin Media were the most likely to experience problems with their service. Meanwhile subscribers to Zen Internet had the least moans.

Mobile Network Operator EE UK Sees Surge in IPv6 Deployment

25th October, 2018 (9 Comments)

The latest batch of IPv6 network operator measurements has revealed that take-up of the “new” internet protocol (IP) addressing standard has sky-rocketed on EE (AS12576) since September 2018, going from a deployment percentage of 10% to 28.05% over several short weeks.

Vodafone Delivers Best 4G UK Mobile Video Streaming Experience

23rd October, 2018 (0 Comments)

Vodafone has been named by crowd-sourced testing company OpenSignal as the best Mobile Network Operator in the United Kingdom for streaming video over a data (3G / 4G mobile broadband) connection, although they were very closely followed by arch rival EE (BT).

Government to Remove Courts from UK ISP Piracy Website Blocks

22nd October, 2018 (23 Comments)

The UK Intellectual Property Office (IPO) has today confirmed that they intend to pursue tentative plans to setup a new “administrative site blocking” process (as opposed to requiring a High Court injunction), which would require broadband ISPs to block customers from accessing websites that facilitate internet piracy.

Sky, EE, Three UK and GiffGaff Win the 2018 Mobile Choice Awards

16th October, 2018 (6 Comments)

The annual Mobile Choice Consumer Awards 2018, which are supported by TechRadar, has released its winners list to confirm that Sky Mobile (Sky Broadband) picked up the award for ‘Best Mobile, TV and Broadband Provider‘ (ISP) and EE secured ‘Best Network‘. But there were also wins for Three UK and Giffgaff.

MPs Tell UK Gov to Prioritise Rural 4G Mobile Cover over Licence Fees

15th October, 2018 (0 Comments)

A new cross-party report has warned that there is “no silver bullet for how to improve rural mobile coverage” in the United Kingdom, but it has recommended five ways in which the Government could boost 4G network coverage enough to help achieve or beat the current target for 95% geographic coverage by 2022.

EE Dominates OpenSignal’s UK Mobile Network Performance Report

11th October, 2018 (3 Comments)

The latest October 2018 report from OpenSignal, which uses crowd-sourced data to test 4G and 3G based UK Mobile (Mobile Broadband) network performance, has revealed that EE is continuing to hoover up most of the awards for mobile download speed, upload speed, latency and availability.

BT and EE Seeking UK Broadband Pay TV Deal with Apple

8th October, 2018 (16 Comments)

Newspaper reports have claimed that ISP BT are in early discussions with Apple over what could represent a significant shift in their Pay TV strategy within the United Kingdom, which might result in their EE mobile brand bundling Apple’s set-top-boxes with their home broadband and phone packages.

EE UK Switches On First Live Trial of 5G Mobile Tech in Canary Wharf

5th October, 2018 (7 Comments)

As expected mobile operator EE (BT) has today announced that they’ve switch-on their first live UK trial of 5G based technology in Montgomery Square (Canary Wharf, London), which will test the new spectrum and related hardware devices for performance, wireless broadband speeds and coverage.

Ofcom Probe EE and Vodafone for Rural UK Mobile Coverage Errors UPDATE

2nd October, 2018 (10 Comments)

The national telecoms regulator, Ofcom, has today launched a new investigation that aims to establish whether or not EE and Vodafone provided “accurate information” in response to their requests for 3G and 4G mobile coverage predictions across the United Kingdom.