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Netgem TV Expand Service for UK ISPs via SuperStream WiFi Mesh

Thursday, March 25th, 2021 (8:00 am) - Score 1,320
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Netgem TV has announced that their broadband-based IPTV platform, which is offered by a number of UK ISPs, is to be complemented by the introduction of their latest product – a whole home WiFi (mesh) service called “SuperStream” that is being aimed at internet providers in the UK and Ireland.

The first alternative network ISP in the UK to offer this will be InternetTY (aka – Internet ThankYou), which is currently deploying a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network to 12,000+ premises in “rural and semi-urbanised areas” around Staffordshire and North Lincolnshire (as well as Liverpool and Manchester). UK ISP Origin Broadband is expected to follow.

Ben Wragg, InternetTY’s Head of Network Transformation, said: “Our network is Gigabit+ speeds capable and customers’ expectations is that WiFi must be super strong in every room. These days even in relatively small properties WiFi coverage can be tricky – we wanted to complement our offering with a Mesh service that is simple to install and cost-effective, whilst bringing us the back office tools we need to meet our customers high expectations.

Sadly, the press release doesn’t include any useful information on the technical specs of their WiFi Mesh service. But apparently it will come coupled to a powerful Quality-of-Service tool for ISP Customer operations, as a simple extension of the TV QoS Management service already deployed with ISPs. Moreover, Netgem has created a new “Mesh-as-a-Service” commercial model, suited for Fibre ISPs wishing to adopt WiFi Mesh at scale.

Sylvain Thevenot, Netgem’s Chief Commercial & Customer Officer, said:

“Our experience deploying SuperStream in France across thousands of Fibre homes confirmed that our service has a true mass market appeal with more than half of customers adopting SuperStream WiFi Mesh with their Fibre Broadband & TV plans. In addition, building on 20 years+ of experience working with Operators, we have added the WiFi Mesh complete Quality-of-Service features to our existing Cloud based service tool for Customer operations, and we are very pleased to make our first deployments of Super Stream with Netgem TV in the UK & Ireland.”

End.

Leave a Comment
5 Responses
  1. Yatta! says:

    Why ISPs bother to offer NetJuck TV is a mystery… the only reason I can think of is that they’re being paid to.

  2. Emanuel C says:

    No info on specs or pricing. This article boils down to “a company is doing a thing”

    1. Philip says:

      Emanuel C,
      Find specs or pricing @ netgem.co.uk/super-wifi/

      “Netgem Super WiFi has landed!
      By Netgem: September 21, 2020

      At Connected Britain 2020 in September, we unveiled the first and only “WiFi Mesh as a Service” proposition for Fibre ISPs, now available across the Netgem group European footprint.

      Netgem “Super WiFi” now complements Netgem TV to boost net ads, ARPU and overall valuation for growing ISPs – with an unbeatable commercial model.

      (…)”

  3. pAUL says:

    SUPERSTREAM via a complete Wifi Mesh:

    “SuperStream solutions offer a powerful set of tools to manage the quality of Wifi via a complete Wifi Mesh package built on Open standards (software, Cloud based services, and hardware).

    The ‘Guru’ platform offers Telecoms operators the ability to manage in a simple way all Wifi devices in their customers connected homes – and via a light-touch CRM integration, will guarantee that your customers always have the best quality of connectivity. This solution is flexible, and compliant with all EasyMesh devices in the market, making it the best solution for Operators managing heterogeneous customer bases of wifi devices.

    SuperStream is a proven solution to drive acquisition of new customers, and contributes to significantly improve the Customer satisfaction – reducing in turn Customer churn.

    (In France, we launched the Netgem TV service as a white-label solution with the leading Fibre operator of La Reunion ‘Zeop’, firstly as an IPTV service, then evolving to a full OTT Streaming service. We have also deployed it under the Videofutur Brand, jointly with 5 Infrastructure operators in France to create the most innovative ‘Connected home’ bundle with ‘Fibre + TV + Wifi Mesh’ in the ‘non-dense’ regions of the country. The Videofutur service is also provided to other Fibre ISPs such as Nordnet, Ozone, Alsatis.)”

    Source: netgem.com/en/our-services

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