Connect Fibre Secure ISO 9001 Certification for Quality Management Standards

Network builder and UK ISP Connect Fibre, which is currently deploying their gigabit-capable full fibre (FTTP) broadband network to cover 100,000 premises across the East of England, has today revealed that they’ve become the latest Altnet to secure the ISO certification for quality management standards (ISO 9001).

ISO certifications are a seal of approval from a third-party body, which represents a series of global standards developed and published by the International Organisation for Standardisation (ISO). The idea is that by securing these companies can show that they’re safe, reliable and of good quality for particular tasks, features, management and / or services etc.

As part of that, the Quality Management Systems ISO 9001 standard is generally designed to help companies improve customer satisfaction levels, internal efficiency and process consistency. The operator sees this as bringing “numerous benefits to Connect Fibre, enhancing various aspects of its operations and service delivery. From greater levels of accountability and cultural improvements, to enhanced leadership engagement.”

Dale Regan, Connect Fibre’s Chief Delivery Officer, said:

“Achieving ISO9001 certification is a testament to the hard work and dedication of our team. Our primary focus has been to optimise our operational processes, and obtaining this validation rubber-stamps the efforts that have been put in.

It not only highlights the high standards maintained in our work but also provides a framework for continuous improvement. This achievement positively impacts our customers by guaranteeing consistent, quality services while also having huge benefits for our internal team. We are excited about the future and remain dedicated to delivering the best possible broadband experience to our customers.”